360care · 2 months ago
Healthcare Insurance Inside Sales Representative
United States
Full-time
Remote
Entry, Mid Level
2+ years exp360care is a company focused on providing healthcare services, and they are seeking a Healthcare Insurance Inside Sales Representative. The role involves phone sales, following up on prospects, and assisting with enrollment forms while developing new sales opportunities and maintaining customer relationships.
CommunitiesElder CareHealth Care
No H1B
Responsibilities
Sourcing new sales opportunities and establishing leads through outbound calls, emails and follow up
Must have Health Insurance license within 45 days of employment
Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations
Understand and maintain awareness of customer needs, qualifications and requirements
Assess competitors by analyzing and summarizing competitor benefits then identifying sales opportunities
Route customers to the appropriate departments for further development and resolution
Educate family members and guardians on the benefits available to those residing at the facilities we service
Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment
Maintains and improves quality results by following standards; recommending improved policies and procedures
Maintain job knowledge by studying pertinent laws and differing state requirements; participating in routine educational requirements by law
Maintains equipment and systems by troubleshooting, reporting and tracking problems
Travel up to 25% of the time
Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs
Follow up to make sure prospects have received materials sent to them
Assist with enrollment forms when needed and answer any questions from prospects
Maintains strong knowledge of company services provided to customer
Actively supports and complies with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy
Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines
To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager
Reacts positively to change and performs other duties as assigned
Qualification
Required
Health Insurance license required
Must have Health Insurance license within 45 days of employment
High school diploma required
Strong computer skills required
Familiar with Salesforce or similar CRM
High attention to detail and strong customer service skills
Excellent verbal, written and listening communication skills
Ability to multi-task, prioritize and manage time effectively
Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines
To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities
Preferred
BA/BS degree or equivalent work experience
Accident and Health Insurance License
Proven inside sales experience with established track record of over-achieving quotas
2+ years of inside sales experience (phone sales preferred)
Strong phone presence and experience making multiple calls per day
Company
360care
360care is an administrative services company that links senior care communities and ancillary providers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nate Bellinger
President and Chief Executive Officer
Karen Eckel
Chief Marketing Officer
Company data provided by crunchbase