ONSITE CSR!! $19/HR. jobs in United States
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TEKsystems · 1 day ago

ONSITE CSR!! $19/HR.

positionHarrisburg, PA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $19/hr

TEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative for their EZ Pass program. The role involves answering customer inquiries, processing applications and payments, and maintaining account information while providing excellent customer service.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Answering incoming phone calls from existing customers regarding account information and offering information to potential customers
Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence
Performs account maintenance, including account changes, adjustments, and statement requests
Accurately explains the terms/conditions and policies/procedures relating to the account
Prepares reports including CSR Daily Activity report and cash out report
Demonstrate the ability to proactively address customer requests and explain terms and conditions

Qualification

Customer serviceData entryCall centerMicrosoft OfficeCustomer supportCustomer service skillsCustomer service orientedPositive demeanorAttendance record

Required

Proficient Data Entry and Computer Literacy
Positive demeanor
Customer Service experience - Call Center preferred, but not necessary
Strong attendance record
Reliable transportation or ability to travel on the bus route
HS Diploma or GED - need proof for onboarding
Customer service
Microsoft office
data entry
Call center
Customer support
Customer service skills
Customer service oriented

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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