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EMCOR Group, Inc. · 2 months ago

HVAC Account Coordinator/Operations Coordinator (EMS)

Onsite

Full-time

Hybrid

Entry, Mid Level

2+ years exp

EMCOR Mechanical Services is a national full-service commercial HVAC provider and a division of EMCOR Group, Inc. They are seeking an HVAC Account Coordinator/Operations Coordinator to manage HVAC maintenance services for designated customer accounts, ensuring timely completion of work orders and effective communication with clients.

ConstructionHardware

Responsibilities

Perform administrative support including placing orders, vendor management, scheduling, reporting on, purchase order coordination, and dispatching of work orders

Provide administrative, technical direction, and oversight to subcontracts in completing work assignments

Effectively responding to requests for maintenance and repair of facilities to include Heat ventilation & Air Conditioning, Security Components, IT equipment, emergency situations affecting the facilities, etc

Maintain a strong safety program within EMS Guidelines

Maintain proactive and efficient communications with employees, management, contractors, customers

Accurately conducts daily/weekly reporting on open work orders for supervisor review

Communicate regularly with service providers to get work order updates

Communicate with supervisor on the work performed

Attend weekly staff meeting and safety training

Qualification

Facilities maintenance experienceHVAC service delivery managementMS Excel proficiencyCustomer service experienceTyping skillsMS Word proficiencyMS PowerPoint proficiencyWritten communication skillsVerbal communication skillsInterpersonal communication skillsReporting skills

Required

2+ years' experience in facilities maintenance, property management and customer service role is required

2+ years' experience in managing service delivery for trades labor specific to Heating, Ventilation, Air Conditioning, and/or Refrigeration is required

Must exhibit exemplary written, verbal and interpersonal communication skills

Experience creating, reviewing, and presenting the materials for customer-facing meetings

Associate's degree or equivalent experience

Advanced proficiency MS Windows Applications, including MS Excel and Word and PowerPoint

Must be proficient at pivot tables, V look ups, filtering data and trimming formulas in Excel

Must be able to Type min 50 wpm and have good writing skills

Must live commutable distance to the Norristown, PA office

Must be able and willing to work a hybrid schedule which includes working from the office 4 days a week