Lansing Board of Water & Light · 1 month ago
Business Analyst I-III, Strategic Planning
Lansing, MI
Full-time
Hybrid
New Grad, Entry, Mid, Senior Level
$62K/yr - $73K/yr
0+ years expThe Lansing Board of Water & Light is a publicly-owned utility serving Lansing, Michigan, and surrounding areas. They are seeking Business Analysts I-III to support strategic planning efforts, assist with data analysis, and collaborate with stakeholders to improve business processes and decision-making.
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Responsibilities
Assist in collecting and documenting business requirements, processes, and workflows
Support process mapping and data analysis activities
Participate in stakeholder meetings to understand their needs, goals, and objectives
Analyze data from industry, internal, and historical sources to make informed recommendations
From analysis, identify baselines and trends
Ensure work is reviewed by colleagues and peers for accuracy and correctness
Develop and maintain data visualizations, reports, and presentation materials
Logically presents formal reports to internal audiences
Assist in tracking key performance indicators (KPIs), metrics, and trends
Research industry best practices
Learn and apply basic business analysis tools and techniques
Help develop business cases and assist in evaluating solution options
Expected to comply with all BWL policies and work rules
Predictable and reliable attendance
Other duties as assigned
Translate business needs into clear, actionable requirements for both technical and non-technical teams
Collaborate with stakeholders from various departments, including operations, finance, IT, and customer service
Evaluate current business processes and suggest improvements
Perform root cause analysis to identify inefficiencies and gaps
Convert new and existing business processes into clear, actionable requirements for technical and non-technical teams
Leads smaller-scale initiatives and projects, managing scope, schedule, and deliverables
Independently gather, document, and validate business and functional requirements
Facilitate meetings and workshops with stakeholders to clarify objectives and refine proposed solutions
Create detailed documentation including functional specifications, use cases, and user stories
Design and maintain dashboards, reports, and presentation materials to support planning and decision-making
Monitor outcomes and key performance indicators (KPIs) to assess the impact of implemented changes
Assist with testing, implementation, and change management activities related to initiatives
Apply tools such as Power BI, Visio, and Excel to support business analysis and performance tracking
Comply with all BWL policies and work rules
Maintain predictable and reliable attendance
Lead and manage large-scale, enterprise-level initiatives from concept to implementation, ensuring alignment with goals, timelines, and budgets
Identify and define complex business process opportunities, evaluate strategic implications, and propose data-informed, high-level solutions
Partner with Finance to develop business cases, financial models, and ROI assessments that support investment decisions
Facilitate workshops and stakeholder sessions with executives and cross-functional teams to gather, prioritize, and validate business requirements
Develop and maintain comprehensive documentation, including strategic roadmaps, use cases, and reports
Conduct or oversee root cause analyses to identify systemic inefficiencies or gaps
Lead the design and development of dashboards, KPIs, or performance tracking tools
Translate complex findings and data into clear, actionable insights for senior leadership decision-making
Establish and maintain strong relationships with executives, department heads, and external partners to ensure business alignment and transparency
Mentor other analysts and promote best practices in business analysis, stakeholder communication, and documentation standards
Provide guidance to leadership on business risk, investment prioritization, and implementation approaches
Support implementation readiness, including system testing, rollout planning, and change management initiatives
Develop and utilize business intelligence and modeling tools (e.g., Power BI, Excel, Visio) to perform in-depth analysis and track performance
Comply with all BWL policies and work rules
Maintain predictable and reliable attendance
Perform other duties as assigned
Qualification
Required
0 to 3 years of experience in business analysis or related fields
A bachelor's degree in a relevant field, such as Business, Information Technology, or Economics, is required
Excellent oral and written communication skills
Meets commitments and ensures high-quality outputs
Strong analytical skills and organizational skills
Uses critical thinking to evaluate information and make informed decisions
Knowledge and capability to utilize the MS Office Suite, including Power BI, Visio, Project, Outlook, Teams, advanced Excel, advanced Word, and advanced PowerPoint
Awareness and understanding of BWL's strategic plan, mission, vision, and values
3 to 6 years of experience in business analysis or a related field
Bachelor's degree in Business, Information Technology, Economics, or a related discipline
Proven experience gathering and managing business requirements or improving business processes
Strong oral and written communication skills with the ability to tailor content to various audiences
Demonstrated ability to proactively identify issues, develop solutions, and see initiatives through to completion
Ownership mindset with the ability to manage tasks and small projects from start to finish
Proficient in data analysis and using structured methodologies to support business decisions
Strong interpersonal and collaboration skills, with the ability to work across organizational levels
Solid analytical and organizational skills
Familiarity with business case development, solution evaluation, and stakeholder engagement
Proficiency in Microsoft Office Suite, including advanced Excel, Word, and PowerPoint
Working knowledge of Power BI, Visio, MS Project, Outlook, and Teams
Understanding of BWL's strategic plan, mission, vision, and values
6 to 10+ years of experience in business analysis, strategic planning, or related leadership roles
Bachelor's degree in Business, IT, Economics, Public Administration, or a related discipline
Proven ability to lead cross-functional initiatives with enterprise-wide impact
Strong executive presence and communication skills, with experience facilitating at senior levels
Expertise in business case development, risk assessment, solution design, and stakeholder management
Advanced proficiency in analytical tools including Power BI, Excel (advanced), and Visio
Deep understanding of strategic planning methodologies, performance measurement systems, and organizational alignment
Strong knowledge of BWL's strategic plan, mission, vision, and values
Preferred
Exposure to public utilities or government operations
Exposure to basic business tools, methodologies, or processes, including data gathering and reporting, is preferred
Certifications such as Certified Business Analysis Professional (CBAP) or Entry Certificate in Business Analysis (ECBA) are beneficial but not required
Experience in utilities, energy, public sector, or customer programs
Certification in CBAP, PMP, Agile (ACP), or Six Sigma (Green Belt or higher)
Experience with Microsoft SharePoint, Planner, Lists, or similar project collaboration tools
Master's degree (MBA, Data Science, Public Administration, or related)
Advanced certifications such as CBAP, PMP, CABA, or Six Sigma (Black Belt)
Experience advising executive leadership or working within a regulated utility environment
Benefits
Competitive wages, employee development, and opportunity for professional growth.
Robust time off benefits including vacation, free choice, sick leave, parental leave and 11 paid holidays.
Comprehensive benefits package offered including medical, prescription, dental, life insurance, long-term disability, employee assistance program.
Voluntary benefits including vision, supplemental and dependent life insurance, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, and BWL's Home Purchase Plan – Forgivable $5,000 loan for purchase of a home in Lansing.
Retirement programs including 401(a) Defined Contribution Plan (DC) (100% company paid up to 9.5 % of base salary for BU positions and up to 13% of base salary for NBU positions), 457 Deferred Compensation matches up to $2,500 per year.
Post retirement benefits offered at the respective level of coverage, co-pays and health care premium, at the same level as active employees.
Two fitness centers located on site open 24/7, work life balance program, employee assistance program, free parking and much more!
Company
Lansing Board of Water & Light
Lansing Board of Water & Light is a utilities company providing water system and fire protection services.
501-1000 employees
H1B Sponsorship
Lansing Board of Water & Light has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
David Bolan
Executive Director of Operations
Recent News
bloomberglaw.com
2025-02-04
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