Thermo Fisher Scientific · 2 days ago
Field Service Engineer (HPLC) - NJ/PA
Thermo Fisher Scientific is a company dedicated to making the world healthier, cleaner, and safer. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment, while building strong relationships with customers across research institutions and industrial facilities.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Perform on-site installation, repair, maintenance, qualification, and validation of Liquid Chromatography, Charged Aerosol Detectors, Mass Spectrometry, and other instruments
Use customer management software to track service calls, manage parts inventories, and complete job tasks
Review reports and documentation from customers, and inspect malfunctioning products to determine nature and scope of problem
Analyze, review, and inspect findings to determine source of problem, and recommend repair, replacement, or other corrective action
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Analyze chemistry and instrument reports in the process of diagnosing technical or application problems
Client-focused, working in conjunction with other Unity Lab Services teams and Sales to help ensure that effective service is provided to the customer
Develop and conduct training on the safe operations of the equipment and demonstrate skills to trainees, including both team members and customers
Other duties may be assigned
Qualification
Required
Bachelor's Degree in Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
5+ years hands-on experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments
Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
Strong diagnostic and problem-solving abilities for hardware and software issues
Effective communication skills and establishing good customer rapport are essential
Ability to prioritize service requests and produce clear and concise documentation
Must be available to travel overnight up to 50% within the territory or other areas as required
Ability to safely lift 50 lbs. with assistance and work in laboratory environments
Ability to bend, squat, stretch, and reach daily in a service function
Maintain a valid driver's license in the state you reside and a safe driving record
Follow all safety protocols and be able to work in cleanroom environments when required
Benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Recent News
Crunchbase News
2025-12-31
2025-12-25
MarketScreener
2025-12-19
Company data provided by crunchbase