PT Midshift/Closing Customer Service Representative jobs in United States
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Planet Fitness · 21 hours ago

PT Midshift/Closing Customer Service Representative

positionOcean City, MD
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

Planet Fitness is the largest franchise of its kind, serving over one million members across more than 200 clubs nationwide. They are seeking a Customer Service Representative who will provide exceptional service to members and guests, ensuring a positive and welcoming experience.

FitnessHealth CareTrainingWellness

Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment

Qualification

Customer service experienceBasic computer proficiencyHigh school diploma/GEDPositive energyProblem solving

Required

Customer service experience
Must be 18 years of age or older
Basic computer proficiency

Preferred

High school diploma/GED equivalent preferred

Benefits

Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership

Company

Planet Fitness

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Planet Fitness is a provider of fitness training programs and classes.
dateFounded in 1992
location
Newington, New Hampshire, USA
people-size501-1000 employees
web-link
http://www.planetfitness.com/

Funding

Current Stage
Public Company
Total Funding
$2.27B
Key Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M

Leadership Team

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Chris Rondeau
Chief Executive Officer
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Colleen Keating
Chief Executive Officer
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Recent News

San Bernardino Sun
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2025-12-29
PR Newswire
PLANET FITNESS, INC. ANNOUNCES UPCOMING CONFERENCE PARTICIPATION
2025-12-22
PRLog
Planet Fitness Partners With Toys For Tots To Bring Holiday Joy To Livingston County Families With F
2025-12-19
Company data provided by crunchbase