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AAA Northeast · 12 hours ago

Business Systems Analysis Manager (57552)

Providence, RI

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

AAA Northeast is a leading company dedicated to providing exceptional experiences for its members while fostering a culture of community service. The Business Systems Analysis Manager (BSAM) will lead a team of analysts to integrate business processes with IT solutions, manage complex projects, and ensure that IT systems align with organizational goals.

Consumer Services

H1B Sponsor Likely

Responsibilities

Provide visionary leadership to a team of IT business systems analysts, fostering a culture of team and personal development, collaboration, excellence, innovation, and continuous improvement

Oversee the analysis of complex business processes and workflows to identify opportunities for improvement and automation

Work closely with IT developers, architects, and senior stakeholders to design IT solutions that meet business requirements and strategic goals

Oversee the development and execution of comprehensive test plans to ensure IT solutions meet specified requirements and quality standards

Lead the implementation and deployment of IT solutions, including system configuration, data migration, and user training

Build and maintain strong relationships with senior business stakeholders to understand their needs and to ensure that business requirements for IT initiatives are accurately captured and aligned with strategic goals, facilitating effective communication and collaboration

Oversee advanced gap analysis to identify discrepancies between current processes and desired outcomes

Monitor and evaluate the performance of IT systems and processes, identifying areas for continuous improvement

Assess the current skill levels of team members and identify gaps or areas for improvement related to business systems analysis, technology trends, and organizational needs

Prepare comprehensive reports, dashboards, and presentations for senior business and IT management, detailing project status, progress, and key metrics

Qualification

Business Systems AnalysisRequirements GatheringSolution DesignTeam LeadershipFeasibility StudiesCost-Benefit AnalysisData AnalysisProject ManagementContinuous ImprovementTrainingDevelopmentStakeholder ManagementTestingQAProcess ImprovementUser Acceptance TestingCommunication SkillsDocumentation SkillsMentoring Skills

Required

Bachelor's Degree Computer Science, Information Technology, Business Administration, or a related field

10+ years Experience as a Business Systems Analyst or in a similar role, with at least 3-5 years in a managerial or leadership position

Extensive experience in analyzing and documenting complex business processes, requirements, and system specifications

Experience with software development lifecycles, project management methodologies, and testing/QA processes

Proven experience in conducting feasibility studies, cost-benefit analyses, and creating business cases

Preferred

Master's Degree Computer Science, Information Technology, Business Administration, or a related field

CBAP (Certified Business Analysis Professional) or CCBA (Certification of Competency in Business Analysis)

Additional certifications in relevant areas (e.g., PMP, Agile)

Certifications in data analysis, process improvement (e.g., Lean Six Sigma), or related fields

Company

AAA Northeast

With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides.

Founded in 1900

Providence, RI, US

1001-5000 employees

http://www.aaa.com

H1B Sponsorship

AAA Northeast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)