Jobs via Dice ยท 2 days ago
Field Service Technician - Las Vegas, Nevada
Las Vegas, NV
Full-time
Hybrid
Senior Level
5+ years expBeaconMedaes is a global leader in the medical and laboratory gas markets, seeking a qualified Field Service Technician for the Las Vegas area. The role involves performing routine maintenance and repairs on medical gas equipment, ensuring customer satisfaction and upholding safety standards.
Computer Software
Responsibilities
Perform routine, preventative maintenance, and repairs on Medical Gas Products
Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment
Test and document the proper operating parameters prior to and following preventative maintenance and repairs
Provide walk-through evaluations and basic system assessments
Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations
Develop rapport with customers through effective communication, interpersonal skills, and professionalism
Serve as an ambassador for BeaconMedaes
Train and assist other Service Technicians as requested
Provide technical support to other departments and personnel as required
Always promote and practice proper safety procedures and correct use of personal protective equipment (PPE)
Always maintain a professional image through appearance and personal actions
Uphold a positive company brand through appropriate attention to the appearance of the company vehicle
Maintain the service vehicle per manufacturer's recommendations
Properly store and manage inventory levels of accuracy, to provide quick customer repairs
Complete job reports daily, time sheets weekly, expense reports should be turned in at least monthly and other job-related paperwork as required
Return parts replaced under warranty as requested by Technical Support, Quality or Service Management
Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer
Qualification
Required
5+ years of technical field service experience maintaining and repairing various types of mechanical and electrical equipment
Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment
Strong mechanical and electrical skills
Must have ASSE 6040; ASSE 6030 or ASSE 6020 credentials
Associate degree or equivalent
Technical training in mechanical and/or electrical, or equivalent experience
Must be comfortable using a computer
Must be familiar with Microsoft 365, including Outlook, Word, Excel, and Teams
Solid understanding of mechanical and electrical components
You are customer focused and take ownership of meeting the customer's needs
Good oral and written communication skills
Detail orientated
Must have a valid driver's license
The ability to travel on short notice may be required
Occasional overnight travel is necessary
Benefits
Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
Health insurance/ Dental insurance/ Vision insurance
Paid time off
Life & Disability insurance plans
Various wellness programs
Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
We offer education assistance after 1 year of employment
Opportunities for professional development
We provide a collaborative, inclusive, and flexible work environment
Company
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