Allegheny County Department of Human Services · 15 hours ago
Systems Engineer
Pittsburgh, Pennsylvania, United States
Full-time
Onsite
Mid Level
$85K/yr - $95K/yr
4+ years expAllegheny County Department of Human Services (ACDHS) aims to improve the welfare of the County’s vulnerable residents through essential services. The Systems Engineer will own server and platform operations across on-prem and Microsoft Azure, focusing on improving reliability, supporting operational requests, and implementing automation.
Government Administration
Responsibilities
Engineer and support Windows Server platforms across on-prem and Azure, including provisioning, configuration, and lifecycle management
Own server patching and vulnerability remediation, including scheduling, validation, and rollback planning
Own backup operations and recovery testing, including routine restore tests and documented recovery procedures
Support identity and core platform services, including Active Directory, DNS, DHCP, and Group Policy operations in coordination with security standards
Support virtualization and storage operations, such as VMware or equivalent, capacity checks, performance triage, and host health
Support Azure operational needs tied to server workloads, including VM operations, images, RBAC assignments, tagging support, and monitoring
Build and maintain monitoring and alerting for server and platform health. Tune noisy alerts and define clear escalation paths
Write and maintain automation scripts for routine operations using PowerShell and one additional scripting language where practical
Participate in an on-call rotation and respond to after-hours incidents per established procedures
Participate in incident response and after-action reviews. Drive root cause analysis and remediation plans with measurable follow-through
Maintain runbooks, build standards, and documentation. Keep documentation current after approved changes
Work within change control practices and coordinate planned maintenance with stakeholders
Office 365 Administrative duties, including Exchange and SharePoint
Cisco Call Manager\VoIP administration duties
Perform other duties as assigned
Qualification
Required
4 or more years of hands-on experience supporting Windows Server in an enterprise environment
Strong experience with patch management and server operations, including troubleshooting performance and availability issues
Strong experience with backup and restore processes, including recovery testing
Strong PowerShell skills used for automation and operational support
Working knowledge of Active Directory, DNS, DHCP, and Group Policy operations
Experience with virtualization platforms such as VMware vSphere, Hyper-V, or equivalent
Experience supporting server workloads in Azure, including VM operations and basic Azure administration
Experience providing Microsoft 365 administrative support, including Exchange and SharePoint
Experience supporting an enterprise voice and VoIP environment in a coordination role, including incident triage and partner engagement
Strong documentation and experience working within incident management and change control processes
Preferred
Basic Linux administration experience
Experience supporting monitoring tools and log platforms
Experience working in environments aligned to NIST or HIPAA controls
Company
Allegheny County Department of Human Services
At the Allegheny County Department of Human Services (DHS), we are not just an organization; we are a community of dedicated professionals committed to making a positive impact on the lives of individuals and families in our county.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hilary Marcella
Chief Planning Officer
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