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The Joint Chiropractic · 2 weeks ago

Front Desk Coordinator (Sales-Driven, Customer-Facing)

New London County, CT

Full-time

Onsite

New Grad, Entry Level

$18/hr - $22/hr

The Joint Chiropractic is dedicated to making chiropractic care affordable and accessible. They are seeking a Wellness Coordinator who will be responsible for driving revenue through membership sales and providing exceptional customer service in a fast-paced retail environment.

FitnessHealth CarePersonal HealthWellness

H1B Sponsor Likely

Responsibilities

Build immediate rapport with members and prospective patients; make every person feel welcomed, seen, and comfortable the moment they walk in

Naturally carry conversations with ease, warmth, and confidence in a retail environment

Engage patients proactively rather than waiting to be approached

Educate patients on chiropractic care, visit options, and memberships in clear, relatable language

Confidently present pricing and ask for commitment

Convert new patients into recurring members

Follow established sales scripts while sounding natural and conversational

Answer phones, schedule visits, and process payments accurately

Maintain accurate records in the clinic computer system

Support smooth clinic flow and daily operations

Participate in opening and closing procedures to ensure the clinic is ready for patients

Maintain a clean, organized, and professional clinic environment, including light cleaning of common areas and restrooms as needed

Qualification

Proven sales experienceComputer skillsCRMEMR experienceBilingual English/SpanishBackground in fitnessBasic knowledge of anatomyOutgoingSocially confidentComfortable initiating conversationsWilling to accept feedback

Required

Proven sales experience (retail, fitness, wellness, hospitality, or service-based sales)

Naturally loud, outgoing, and socially confident — this energy must come naturally

Comfortable initiating conversations and speaking clearly and confidently to strangers throughout the day

Able to memorize scripts and deliver them conversationally

Strong computer skills and ability to learn new systems quickly

Comfortable making outbound sales and follow-up calls

Reliable, punctual, and professional

Willing to accept coaching, feedback, and accountability

Preferred

Bilingual English/Spanish highly preferred

Background in fitness, wellness, or healthcare

Experience with membership or recurring billing models

CRM or EMR system experience

Basic knowledge of anatomy or wellness concepts

Benefits

Health Reimbursement Arrangement (HRA)

Paid holidays

Paid time off (PTO)

Company

The Joint Chiropractic

Glassdoor3.2

Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care.

Founded in 1999

Cartersville, Georgia, USA

1001-5000 employees

https://www.thejoint.com/georgia/cartersville/cartersville-04060

H1B Sponsorship

The Joint Chiropractic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)