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Michigan First Credit Union · 18 hours ago

Mortgage Loan Officer

Okemos, MI

Full-time

Onsite

Entry, Mid Level

Michigan First Credit Union is a well-established financial institution dedicated to providing exceptional service to its members. The Mortgage Loan Officer role focuses on helping clients navigate the mortgage process, increasing their loan portfolio through business development and customer service excellence.

BankingFinanceFinancial Services

Responsibilities

Advise and educate clients on the home-buying or refinance process and how to better manage their mortgage needs

Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements

Assists in the preparation of credit information necessary to establish qualifying range, including such factors as applicant’s assets, credit experience, and income, based on predetermined standards

Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing

Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers

Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing

Excellent interpersonal and persuasion skills

Ability to perform functions in an accurate and timely manner

Perform other duties as assigned

Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only

Qualification

Financial software experienceSales experienceCommunication skillsLead generationDetail-orientedCompetitive attitudeSocial media efficiencyInterpersonal skillsSelf-motivationPositive attitudePresentation skills

Required

High school diploma, BA degree in Finance, Accounting or Economics preferred

Previous experience in financial software or sales is a plus

Passion, great communication skills, self-motivation, positive and competitive attitude

Detailed orientated

Ability to effectively present information in one-on-one and small group situations

Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired

Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators' long term prosperity