Smile Doctors · 13 hours ago
Records Coordinator
Novi, MI
Full-time
Onsite
New Grad, Entry LevelSmile Doctors is the nation’s leading Orthodontic Support Organization, dedicated to providing exceptional patient care. They are seeking a Records Coordinator to welcome new patients, maintain patient workflow, and manage clinical records requests while ensuring compliance with regulations.
DentalHealth CareHospitalMedical
Responsibilities
Greets new patients and family members
Familiarizes new patients and family with clinic layout
Captures X-rays, photographs and scans
Relays new patient information to treatment coordinator(s) and doctors
Coordinates clinical records requests
Manages patient treatment flow and scheduling
Maintains strict compliance with State, Federal, and other regulations
Performs after care communication
May clean, sterilize, and prepare the equipment
May cross train to support multiple roles within the clinic
Qualification
Required
High School Diploma or equivalent required
Ability to establish and maintain good working relationships with patients and coworkers
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Preferred
Previous dental clinical experience preferred
Bilingual a plus, but not required
Benefits
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Company
Smile Doctors
Smile Doctors is an orthodontics that focuses on dental service organizations.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
THLLinden Capital Partners
2023-07-19Private Equity· $550M
2022-01-05Private Equity
2017-10-19Private Equity
Leadership Team
John (J.) Hedrick
Chief Executive Officer
Recent News
2025-11-22
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2025-07-02
Venture Capital
2025-03-21
Company data provided by crunchbase