Lowe's Companies, Inc. · 15 hours ago
Full Time - Asset Protection Agent - Day
Lowe's Companies, Inc. is a leading retail company seeking an Asset Protection Agent to enhance theft deterrence and customer service initiatives. The role involves coaching staff, monitoring store security, conducting investigations, and ensuring a safe shopping environment.
HardwareHome RenovationManufacturing
Responsibilities
Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives
Deliver SMART customer service and ensure associates have the resources to do the same
Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
Conduct external theft apprehensions and interviews in accordance with laws and company policy
Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
Assist in internal investigations and provide evidence when needed
Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers
Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk
Respond effectively to potentially violent situations, ensuring safety and composure
This role may be assigned additional duties and responsibilities in support of business needs
Qualification
Required
High School Diploma and 1-2 Years relevant work experience (e.g. security, retail investigations, loss prevention)
Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
Ability to stand, sit, and perform job duties for extended periods
Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance
Generally scheduled for 40 hours per week; additional hours may be required based on business needs
Requires morning, afternoon, and evening availability on any day of the week
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position
National certified training program (e.g., Wicklander-Zuwalski or Reed training)
Professional accreditation (e.g., APQ, APC) or equivalent experience
Preferred
Associate degree in Psychology, Criminal Justice, or related field
1-2 Years experience conducting retail investigations
1-2 Years experience using physical security systems (CCTV, EAS)
Experience investigating Organized Crime and asset protection cases
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Recent News
Digital Commerce 360
2025-12-31
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