Fresh Baguette · 22 hours ago
Multi-Unit General Manager
Washington, District of Columbia
Full-time
Onsite
Mid, Senior Level
$85K/yr - $115K/yr
4+ years expFresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company is seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations, lead teams to excellence, and drive operational and financial success.
Food & Beverages
Responsibilities
Take full responsibility for the bakery’s overall performance, including sales, profitability, customer satisfaction, and team culture
Proactively identify and resolve challenges, ensuring smooth day-to-day operations
Maintain a clean, safe, and organized environment that reflects Fresh Baguette’s standards of excellence
Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers
Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities
Build strong team bonds by fostering respect, collaboration, and care among all employees
Drive sales growth through local marketing initiatives, community engagement, and business development opportunities
Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth
Optimize labor, inventory, and production planning to minimize waste and maximize output
Uphold Fresh Baguette’s standards for product quality, consistency, and presentation
Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement
Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams
Adjust quickly to new circumstances, from customer needs to operational challenges
Take initiative and lead independently while maintaining strong communication with central leadership
Encourage agility and problem-solving within the team
Lead by example on the bakery floor—welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence
Set the tone for a service culture where every team member delights guests and builds loyalty
Ensure that customer interactions reflect the values of hospitality, friendliness, and care
Qualification
Required
4+ years of management experience in hospitality, food service, or retail
Proven ability to lead and develop teams in a fast-paced, customer-facing environment
Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.)
Knowledge of food safety standards and a commitment to maintaining compliance
Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers
Hands-on leadership style—comfortable jumping in to bake, prepare sandwiches, or serve guests when needed
High adaptability, resilience, and a proactive approach to problem solving
This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment
Reliable vehicle and valid driver's license to allow regular travel between locations
Fluent in English
Benefits
Paid Time Off
Health & Dental Insurance - eligible after 90 days
401(k) with Company Match
Monthly Wellness Reimbursement
40% Employee Discount on all Fresh Baguette products
Free Lunch during shifts
Anniversary Gift Card
Company
Fresh Baguette
Fresh Baguette brings the timeless craft of French baking to life, infused with innovation and creativity.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase