ID Logistics US · 13 hours ago
Quality Manager
Country Club Hills, IL
Full-time
Onsite
Senior Level
5+ years expID Logistics is a leading global 3PL organization dedicated to an inclusive work environment. They are seeking a Quality Manager to oversee Quality and Food Safety operations, ensuring compliance with standards and driving continuous improvement.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Implement, manage, and continuously improve the QMS to meet regulatory, customer, and company requirements. Ensure ongoing suitability and effectiveness of the system
Serve as the site authority for internal and external audits, ensuring compliance with applicable regulations and standards, including BRC, FDA, and other relevant food safety and quality frameworks. Support certification efforts as required
Lead Quality Assurance and Sanitation teams, overseeing daily operations, training, and policy adherence. Ensure effective safety, environmental, pest control, and sanitation programs are in place and maintained
Act as the primary point of contact for customer quality teams, addressing quality requirements, investigations, and issue resolution in a timely manner
Manage the CAPA (Corrective and Preventive Action) program, ensuring root cause analysis, effective resolution of nonconformances, and verification of corrective actions
Deliver facility-wide quality, food safety, and compliance training to ensure readiness for audits and customer expectations
Prepare and maintain quality reports, audit documentation, recall records, and regulatory files to support compliance and continuous improvement
Identify and implement process improvements related to quality, food safety, safety initiatives, and operational efficiency
Qualification
Required
Bachelor's degree in a related field or equivalent combination of education and experience
5+ years of experience in quality, food safety, or compliance within contract packaging, warehousing, distribution, or manufacturing (co-pack) environments
Demonstrated experience with hazmat materials, lot control, product recalls, disposals, and quarantine/segregation processes
Strong working knowledge of HACCP, FSMA, PCQI, GFSI standards (including BRC, SQF, FSSC 22000), and AIB requirements
Proven experience supporting and leading internal and external audits and maintaining regulatory compliance
Solid understanding of food packaging operations, including raw materials and display builds
Experience driving safety initiatives and supporting cross-functional safety and compliance programs
Strong proficiency in food safety principles, quality management systems (QMS), and continuous improvement methodologies
Excellent leadership, organizational, and communication skills, with the ability to manage priorities and deadlines effectively
Strong analytical and problem-solving skills, with proficiency using computer-based tools, data analysis, and reporting systems
Preferred
3PL industry experience strongly preferred
Bachelor's degree preferred
Experience in food-grade warehousing environments
Experience working in both Distribution Center (DC) and manufacturing/co-pack operations
Warehouse Management System (WMS) experience preferred: Manhattan strongly preferred; AS400 or Blue Yonder considered
Proficiency or willingness to learn statistical quality control tools, spreadsheets, and quality reporting systems
Company
ID Logistics US
ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Stan Schrader [LION]
Chief Executive Officer
Patrick Coughlin
Chief Operating Officer
Company data provided by crunchbase