Turn5, Inc. · 2 weeks ago
Aftermarket Shop Manager & Installer
US-PA-Paoli
Full-time
Onsite
Mid LevelTurn5, Inc. is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area, known for its exceptional automotive products and customer experiences. The Aftermarket Shop Manager & Installer will be responsible for managing shop operations and ensuring high-quality installations of aftermarket parts while delivering exceptional customer service.
E-Commerce
Responsibilities
Perform installations of aftermarket parts purchased through our website
Manage day-to-day shop operations, including scheduling and customer interactions
Ensure a clean, organized, and safe work environment; report maintenance needs promptly
Communicate with customer to ensure all required parts have been ordered
Serve as the primary point of contact for customers during their visit
Coordinate with internal teams to receive installation referrals from B2B sales
Provide feedback on process improvements to your manager for continuous optimization
Maintain accurate records of installations and customer interactions
Qualification
Required
Proven experience in automotive aftermarket installations across a broad range of vehicles and parts categories
Strong business sense and customer service skills
Ability to work independently and manage all aspects of a shop
Familiarity with tools and equipment for part installations (specialty tools provided)
ASE Certification Required
Company
Turn5, Inc.
Located on their corporate campus in Paoli, PA, Turn5, Inc. is an e-commerce business specializing in the aftermarket auto parts industry.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.61M2017-04-03Grant· $0.61M
Leadership Team
Brian Nelson
Chief Financial Officer
Glen Castle
Marketing Partner
Company data provided by crunchbase