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Erickson Senior Living · 11 hours ago

Front Desk - Senior Living

Novi, MI

Full-time

Onsite

New Grad, Entry Level

Erickson Senior Living is a respected provider of senior living and health care, and they are seeking a Communications Specialist to serve as the first point of contact for their community. This role involves greeting residents and visitors, managing emergency calls, and maintaining accurate resident information to ensure a welcoming environment.

Hospital & Health Care

Responsibilities

Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently

Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner

Monitor all emergency pull cords for Independent Living residents

Track status of resident involved in a situation, i.e. transported to a hospital, etc

Manage resident’s list, alphabetically and by resident apartment

Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning

Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Qualification

Receptionist experienceVerbal skillsMulti-tasking

Required

Receptionist experience required

Excellent verbal skills

Ability to multi-task

Benefits

Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options

PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

401k for all team members 18 and over with a company 3% match

Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age

30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices

Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones