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VCU Health · 4 hours ago

Field Services Tech II

Richmond, VA

Full-time

Onsite

Entry Level

2+ years exp

VCU Health is seeking a Field Services Tech II who will be responsible for installing, maintaining, troubleshooting, and upgrading computer hardware and software. The role includes assisting with hardware and software selection, providing user assistance, and completing required documentation.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Installs, maintains, troubleshoots and upgrades computer hardware, software, mobile devices, printers and other peripheral equipment

Assists with the proper selection and purchases of hardware and software

Completes all required documentations and provides user assistance in person and remotely

Performs miscellaneous duties as assigned

Installs, configures and upgrades operation systems and software

Troubleshoots and repairs problems with computing devices, including troubleshooting hardware and software, e-mail, network and peripheral equipment

Assists with hardware and software selection and purchase recommendations

Assists with the planning, testing and deployment of equipment to new facilities

Maintains current knowledge of hardware, software and network technology

Responsible for new and spare parts inventory and asset/inventory tracking

Updates assigned tickets and other requirement documentation

Qualification

CompTIA A+CompTIA Network+MCSA certificationComputer installationTroubleshooting hardware/softwareUser assistanceInventory trackingRecallProblem solvingAdaptability

Required

Current Virginia Driver's License and acceptable driver's record if required to drive VCUHS vehicles

Two years of general computer installation; maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

High school diploma

Preferred

CompTIA A+, CompTIA Network+ and or MCSA certification preferred

CompTIA A+, CompTIA Network+ and or MCSA preferred

Associates Degree in Computer Information Systems, Business, Engineering from an accredited program or equivalent combination of related education and experience

Company

VCU Health

Glassdoor3.6

VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.

Founded in 1838

Richmond, Virginia, USA

10001+ employees

https://www.vcuhealth.org

H1B Sponsorship

VCU Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (32)

2023 (37)

2022 (45)

2021 (44)

2020 (33)