MBTA · 2 months ago
Deputy Director for Design Quality Assurance
Boston, MA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expMBTA is focused on providing safe, reliable, and accessible transportation, and they are seeking a Deputy Director of Design Quality Assurance. This role involves coordinating QA/QC practices for capital projects, supervising staff, and ensuring compliance with quality assurance policies and regulations.
AutomotiveLogisticsPublic TransportationTransportationTravel
No H1B
Responsibilities
Execution of the MBTA’s Quality Assurance Plan (QAP) through supervision of and participation in:
Design quality surveillances and audits
Development of design quality policies, procedures, and checklists
Review of designer quality control and assurance plans
Modification to the MBTA’s QAP which will include annual updates
Serve as a Member of the MBTA’s Designer Errors and Omissions (E&O) Committee whose task it is to track and address E&Os on MBTA Capital Projects for process improvement purposes and, when necessary, to recover MBTA costs
Serve as a standing and voting member on the Designer Selection Committee(s)
Maintain and update the Capital Program Project Design Group (PDG) process as well as monitor the process for compliance on all MBTA Projects with the assistance of the MBTA Project Controls Group
Develop, maintain, and report out on an improvements actions program to improve the quality of project design through minimizing repetitive practices that lead to design errors and omissions and associated cost and schedule losses
Maintain and report on design team Consultant Performance Evaluation Reports results during the design and construction process
Develop and maintain design and construction phase scope of work templates including QA/QC contract requirements for use by consultant teams working on MBTA projects
Analyze quality data to determine trends for the development of lessons-learned practices and quality policies
Supervise, directly or indirectly through managers, a technical and administrative staff comprised of QA Managers and QA auditors
Review all subordinate work products to ensure that the information presented is accurate
Interface with other authority departments, general contractors, design consultants, and third parties to analyze and resolve general design quality and nonconformance issues and propose corrective action
Establish and maintain sound union/management relations
Assist in the procurement, negotiations, and recommendation of approval for contracts with consulting firms as required
Ensure MBTA requirements are developed before procurement
Undertake special projects of a design/management nature as assigned by the Chief for Capital Support or Chief Engineer
Drive a company or personal vehicle to attend job meetings as required and visit job sites and field offices to obtain first-hand knowledge of projects
Respond to each inquiry, whether from a customer, vendor or coworker in a courteous and professional manner which is consistent with the MBTA’s customer service quality standard
Respond to emergencies, either directly or through subordinates, on a twenty-four (24) hour, seven (7) day per week basis
Work in the office at least two days per week, and up to five days per week as directed
Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA including the Equal Employment Opportunity, Antidiscrimination, and Antiharassment and Antiretaliation policies
Perform all other duties and projects that may be assigned
Qualification
Required
Bachelor's degree from an accredited institution in Engineering, Architecture, or a related field
Five (5) years of experience in the design of major projects, including one year of transit or transportation industry projects
Three (3) years of experience as a QA/QC Engineer, QA/QC specialist, or similar role
Two (2) years of quality-related experience in a project or staff management role
Strong oral, written and interpersonal skills; effective organizational, analytical, and multitasking abilities
The ability to use the MSOffice suite of applications as well as database applications
The ability to handle sensitive and confidential information appropriately
Effectively communicate with customers, employees, contractors, and vendors
Possess excellent customer service, conflict resolution, time management, communication, presentation, and speaking skills
Have a valid driver's license
The ability to work any shifts and/or locations as assigned or directed and be available to work twenty-four (24) hours per day, seven (7) days per week
Ability to supervise and work effectively with a diverse workforce
Preferred
A Master's degree from an accredited institution in Engineering, Architecture, or a related field
Eight (8) years of experience in administration of Quality Programs
American Society for Quality certification (Certified Quality Auditor or Certified Quality Engineer) or Six Sigma Green or Black Belt
Hold and maintain a license as a Registered Professional Engineer (PE) or Registered Architect (RA) designation in the Commonwealth of Massachusetts
Benefits
Accrued paid sick leave
Monthly transportation pass
Company
MBTA
The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Barbara Bates
Deputy CFO Capital
Mary Ann O'Hara, CPA
Chief Financial Officer
Recent News
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