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Allstate · 7 hours ago

Bodily Injury Team Lead I, II or Associate Manager

United States

Full-time

Remote

Mid, Senior Level

$68K/yr - $125K/yr

7+ years exp

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. The Bodily Injury Team Lead is responsible for managing a team within a market claim office, focusing on leading, training, and motivating employees while ensuring alignment with strategic goals.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Ensures understanding of business objectives, results, processes, etc. with their direct reports

Fosters a collaborative environment that inspires and motivates many employees

Develops and directs business unit action plans

Manages and resolves escalated customer communications, concerns, conflicts or issues

Accountable for human resources duties, including resource management, hiring, performance management, talent development and compensation planning

Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes

Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls