Experienced Receptionist jobs in United States
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PetVet Care Centers · 15 hours ago

Experienced Receptionist

PetVet Care Centers is dedicated to improving the lives of animals and people through exceptional care. The Experienced Receptionist will provide administrative and customer service support, ensuring a high-quality experience for clients and their pets.

Health CareMedicalPet

Responsibilities

Provides excellent customer service in-person, over the phone, and during high-stress situations
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
Handles basic medical emergencies for pets and owners, ensuring safety and well-being
Assists with medication pickups, inquiries, and provides information about services and products
Inputs and manages data in practice management software, including billing and accounts
Assists with retail sales, weighing pets, processing faxes, and maintaining records
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Qualification

Veterinary experienceTriage skillsPractice management softwareCalm under pressureCustomer serviceCross-trainingRestraint skillsER experienceTech skills

Required

Must have at least 2 years in the veterinary field with STRONG triaging skills
Must be able to handle a busy workflow while remaining calm and professional
All receptionists are cross trained in the treatment area and must have restraining skills to assist the technicians and veterinarians

Preferred

ER or urgent care experience is preferred
Tech skills are preferred

Benefits

Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources

Company

PetVet Care Centers

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PetVet Care Centers is an operator of specialty and general practice animal hospitals in the United States.

Funding

Current Stage
Late Stage
Total Funding
$675M
Key Investors
Golub Capital
2017-12-27Acquired
2017-06-13Debt Financing· $675M

Leadership Team

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Tony DiPippa
Chief Financial Officer
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Anthony Loomis
Chief Medical Officer
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Company data provided by crunchbase