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CAPSTONE REAL ESTATE SERVICES, INC. · 1 hour ago

Assistant Manager (Tax-Credit experience)

Dallas, TX

Full-time

Onsite

Mid Level

Capstone Real Estate Services, Inc. is seeking an Assistant Manager to oversee financial operations within the community. The role involves managing daily transactions, resident communications, and ensuring compliance with company policies while promoting resident satisfaction.

Real Estate

Responsibilities

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables

Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system

Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue

Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed

Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings

Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements

Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices

Offers support and assists with leasing, showing apartments to prospects. Complete follow-up and process the application. Includes preparing the lease and move in documents

Promotes a positive image of the apartment community and management company