Field Service Engineer - Boston, MA jobs in United States
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Packsize · 14 hours ago

Field Service Engineer - Boston, MA

positionMassachusetts, United States
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$65K/yr - $70K/yr

Packsize is redefining the way businesses and their customers use and experience packaging around the world. A Packsize Field Service Engineer will install, configure and maintain Packsize equipment solutions onsite at several customer’s facilities, while building strong customer relationships and providing exceptional service.

Packaging & Containers
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Scheduling tasks at customer job sites
Troubleshooting issues, quickly and effectively, using technical drawings and documentation
Performing routine maintenance and emergency services as they arise
Continuous learning, including customer operational processes, packaging designs, technical specifications
Installation of Packsize solutions and training others to use and maintain it
Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations
Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity
Excellent work ethic and time management skills

Qualification

Mechanical troubleshootingCustomer service focusInstallation of equipmentWindowsUse of hand toolsBasic Microsoft OfficeTime managementCommunication skillsWork independently

Required

Customer service focus
Knowledge of Windows platforms
Knowledge of and effective use of hand tools
Knowledge of mechanical platforms
Ability to work independently with little or no direct supervision
Associates Degree, Vocational Training or equivalent experience
Valid driver's license and clean driving record

Preferred

Bachelor's Degree in a related area preferred
Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required

Company

Packsize

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Packsize International is the award-winning supply chain and sustainable packaging industry leader in North America, Europe, and Asia-Pacific.
dateFounded in 2001
location
Salt Lake City, UT, US
people-size501-1000 employees
web-link
https://www.packsize.com/

H1B Sponsorship

Packsize has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2022 (1)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Molly Muir
VP - Chief of Staff to Chief Executive Officer
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Rod Gallaway
Chief Executive Officer
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Company data provided by crunchbase