Ledgent Technology ยท 3 hours ago
Account Manager Support - Bilingual in Korean
Ledgent Technology is seeking an Account Manager who is bilingual in Korean. The role involves providing comprehensive support across business operations, managing contracts, and ensuring high customer satisfaction through effective communication and issue resolution.
Responsibilities
Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal
Create and manage quotations for new and renewal contracts
Draft contracts and PUMIs in alignment with legal and corporate compliance standards
Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts
Serve as the primary point of contact for client communications and support, ensuring high customer satisfaction and timely issue resolution
Prepare and deliver both regular and ad hoc reports tailored to client needs
Manage the full contract lifecycle, including initiation, execution, and tracking and renewal
Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform
Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS
Perform additional responsibilities as required to support overall business objectives
Qualification
Required
Bachelor's Degree in Business Administration, or a minimum of 3 years of experience in related field/s desired
Proficient in ICT systems, cloud platforms, and digital collaboration tools
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
Funding
Current Stage
Late StageCompany data provided by crunchbase