Keystone Automotive Operations ยท 9 hours ago
Customer Service Representative
Exeter, PA
Full-time
Hybrid
New Grad, Entry Level
$0/hr - $19/hrKeystone Automotive Operations is North America's Leading Distributor Of Specialty Automotive Aftermarket, RV And Marine Parts And Accessories. They are seeking energetic, customer-focused individuals to join their team as Customer Service Representatives, where the role involves providing professional support to customers and building loyalty through effective communication and problem-solving.
3D PrintingAutomotiveManufacturing
Responsibilities
Serve as the primary contact for established customers by phone and email, ensuring timely, accurate, and professional support
Provide updates on orders and deliveries, resolving issues directly or partnering with other teams, carriers, and suppliers to find solutions
Build customer loyalty by identifying needs, offering recommendations, and promoting additional products or services when appropriate
Consistently meet performance standards while delivering a positive and efficient customer experience
Qualification
Required
Strong communication skills with the ability to listen, empathize, and provide solutions
Positive, customer-first attitude with energy and professionalism
Dependable, detail-oriented, and calm under pressure
Eagerness to learn and grow in a fast-paced, team-driven environment
Basic computer proficiency (MS Office, email, data entry)
High school diploma or equivalent required
Preferred
Sales or customer service experience in a call center is preferred, but not required
Bilingual skills (English with French or Spanish) are highly valued
Benefits
Health Benefits: Medical, Dental, Vision, HSA/FSA Options
Wellness Benefits: Access to HINGE Health, Employee Assistance Program and more
Financial Security: 401(k) with company match, Company-paid Life Insurance and Long-term Disability, Short-term Disability
Paid Time Off (PTO) & Holidays
Education Support: Tuition Assistance and Scholarships for Dependents
Employee Referral Bonus Program
Employee Purchase Discounts
Professional Opportunities: Ongoing training, internal growth, and leadership development
Inclusive Culture: Team-driven environment that values innovation and integrity
Company
Keystone Automotive Operations
Keystone Automotive Operations, Inc., based in Exeter, Pennsylvania is the leading distributor and marketer of aftermarket automotive
Founded in 1971
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-12-06Acquired
2013-08-22Debt Financing
Recent News
GlobeNewswire News Room
2024-11-11
Company data provided by crunchbase