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HomeWell Care Services · 3 hours ago

Home Care Staffing Coordinator

Lady Lake, FL

Full-time

Onsite

New Grad, Entry Level

HomeWell Care Services is seeking a dedicated and high-integrity Home Care Scheduling Coordinator to join their expanding team. The role focuses on managing schedules and shift planning, providing exceptional customer service, and ensuring effective communication between caregivers and clients to deliver top-quality services.

Elder CareHealth CareHome Health CareHospital

Responsibilities

Schedule caregivers for hours of service on new clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients

Ensuring sufficient staff availability at all times

Encouraging effective relationships among staff to build and maintain a cohesive, well-performing team and ensure high levels of employee satisfaction

Be a focal point of communication with caregivers and clients

Match the right caregivers to the right clients

Be responsible for the well-being of both the clients and the caregivers

Keep caregivers’ schedules full while fulfilling the requirements of client care plans

Assist with HR functions such as hiring/recruiting and orientation

Use a web-based scheduling application as the basis for all schedules

Keep a “hot list” of all staff that can be placed immediately or used as a backup for all call-off situations

Fill open shifts and secure coverage for call-offs or changes in clients’ needs

Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes

Qualification

Scheduling experienceHome Care industry knowledgeClearCare/Wellsky knowledgeProblem-solving skillsCustomer service orientationMultitaskingComputer proficiencyInterpersonal skillsAttention to detail