VSP Vision Care · 4 hours ago
Senior Accounts Receivable Specialist
United States
Full-time
Remote
Mid, Senior Level
$17.85/hr - $28.88/hr
2+ years expVSP Vision Care is seeking a Senior Accounts Receivable Specialist to provide Accounts Receivable and Collections services to customers. The role involves acting as an expert advisor on Accounts Receivable services, handling billing inquiries, and ensuring compliance with financial controls while maximizing cash flow.
Insurance
Responsibilities
Provide Accounts Receivable and Collections services to customers for all Lines of Business supported
Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution
Act as primary point of contact for billing and collection inquiries from internal and external business partners
Research and resolve a variety of complex internal and external inquiries
Efficiently and accurately perform moderate to complex Accounts Receivable activities including but not limited to billing, cash application, reconciliation, customer research and exception activities for all lines of business supported
Create, review, and recommend necessary documents to generate customer billing
Provide accurate and complete information to business partners and customers and assist them in understanding the billing and collection process
Use a data-driven approach in resolving billing disputes and payment issues through the analysis and review of information, provide alternate solutions
Resolve outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections
Execute internal and external collection activities to maximize cash flow and ensure compliance with company policy, procedures, and financial controls
Recommend billing adjustments, write-offs, and customer refunds to management, ensuring documentation is prepared for review and approval
Prepare timely and accurate billing and reconciliation reports as needed
Identify at-risk customers based on established triggers. Coordinate with customers, Sales, Management, and other key business partners to problem solve issues impacting billing and receivables strategies
Analyze customer requirements, provide education on capabilities, and in collaboration with account team, provide recommendations for structure, membership, and billing to support complex requirements and performance standards
Identify, document and track trends that may be symptomatic of larger system or process issues; escalate to the appropriate contacts and work with leadership to develop solutions
Comply with and maintain data integrity of confidential information, security policies, company policies, internal controls, and procedures
Help onboard and mentor new teammates and flex as needed, to support the business need
Qualification
Required
Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues
Solid understanding of basic accounting principles
Strong problem-solving skills
Documentation skills
Research and resolution skills
Data analysis and multi-tasking skills
Critical thinking and analytical, with a solution-oriented approach to work
Ability to perform detailed work with numerical data
Analyze data, oversee assigned tasks and projects
Make informed decisions, and meet tight deadlines
Excellent communication and interpersonal skills to effectively communicate with internal and external business partners
Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences
Must be available to work within the full range of division hours of operation
Clean credit history as reported by credit report
Preferred
Bachelor's degree in Accounting, Finance, or related field preferred
One year of experience working in an ERP based Accounts Receivable environment preferred
Active Accounts Receivable Specialist Certification preferred
Familiarity with SAP preferred
Benefits
Eligible bonuses and commissions
Company
VSP Vision Care
We help people see by delivering what matters most to our members—quality care, personalized attention, and the best choices in eyewear at the lowest out-of-pocket cost.
Founded in 1955Rancho Cordova, CA, US
1001-5000 employees
H1B Sponsorship
VSP Vision Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (16)
2023 (8)
2022 (21)
2021 (16)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
Dan Schauer
Senior Vice President & General Manager – Strategic Partners and Government Business
Terri Wilson
SVP/GM Health Care Partners and Solutions
Recent News
Sacramento Business Journal
2024-02-03
Business Journals
2022-07-12
Company data provided by crunchbase