WHSmith North America · 2 hours ago
Business Analyst- Merchandise and Planning Systems
WHSmith North America is seeking a Business Analyst for their Merchandising & Planning Systems. This role serves as a key liaison between business users and technology teams, focusing on optimizing system functionality and improving processes to enhance visibility and efficiency across operations.
Retail
Responsibilities
Partner with merchandising, planning, and IT stakeholders to analyze business processes and identify opportunities for system enhancements
Gather, document, and validate business and functional requirements for planning, forecasting, and merchandising applications
Support the implementation, configuration, testing, and rollout of new systems and enhancements, ensuring alignment with business goals
Conduct data validation and analysis to ensure the integrity and accuracy of merchandising and planning data
Create and maintain process flows, documentation, and training materials to support effective system use and knowledge sharing
Collaborate with vendors, IT teams, and business users to troubleshoot issues, streamline workflows, and enhance system performance
Drive user adoption and change management through effective communication and engagement with key business teams
Qualification
Required
Bachelor's degree in information systems, Computer Science, Business Administration, or a related field
5+ years of experience in business analysis, application support, or systems implementation within merchandising, planning, or supply chain environments
Proven experience gathering and documenting business requirements for enterprise applications
Strong analytical and problem-solving skills with attention to detail
Excellent communication, stakeholder management, and documentation skills
Ability to manage multiple priorities and collaborate with cross-functional teams
Preferred
Experience with process automation, data integration, and system optimization is a plus
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
H1B Sponsorship
WHSmith North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
Recent News
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