Allstate · 2 hours ago
Claims Resolution Adjuster II (PST/MST) - Remote
United States
Full-time
Remote
Entry, Mid Level
$50K/yr - $75K/yr
2+ years expAllstate is a well-established insurance company that focuses on protecting families and their belongings. They are seeking a Claims Resolution Adjuster II who will investigate automobile accidents, assess coverage and liability, and provide exceptional customer service while negotiating fair settlements. The role involves remote work and requires effective communication and problem-solving skills.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Investigating automobile accidents involving single or multiple vehicles which result in property damage and/or bodily injury
Assess coverage, liability, and damages while providing exceptional customer service
Engage in negotiation processes to reach fair injury settlements with all parties involved
Responsible for the liability investigation and ultimate decisions
Identifying injured parties beyond who is listed at FNOL
Recognizing impactful risk potential on claim files
Supporting the claimant throughout the vehicle restoration process
Providing feedback on the Auto process in general
Confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage
Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
Utilize multiple tools to get the job done in a fast-paced environment
Execute policies along policy agreements and keep a clear record of work in a claims system
Ensure timely and accurate documentation is completed as work on each claim progresses
Qualification
Preferred
2+ years claims adjusting experience determining liability
California claim handling experience, a plus
Claims investigation and negotiation experience is preferred
Experience with liability investigations, investigating coverage, PD coverage, set MOI, rental and resolving liability a plus
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
Benefits
Connectivity reimbursement of $80 per month to offset some of the cost of internet
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
2025-12-20
2025-11-27
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