Customer Service Rep jobs in United States
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SBM Management Services, LP ยท 2 hours ago

Customer Service Rep

SBM Management Services, LP is a company that focuses on cleanliness and sanitation. They are seeking a Customer Service Representative responsible for maintaining cleanliness in assigned areas and ensuring customer satisfaction through professional interaction and teamwork.

ConsultingInformation TechnologyLegal

Responsibilities

Perform janitorial duties
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Perform repetitive tasks
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems, and of the environment

Qualification

Cleaning methods knowledgeCleaning equipment knowledgeBilingualSafety training certificationFollow instructionsCommunication skills

Required

No specific education requirement
3-6 months training or experience preferred; or equivalent combination of education and experience
May be required to have a valid driver's license
Completed all safety and task training certification
May be required to be forklift certified
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
The employee must be able to lift and/or move up to 35 pounds

Preferred

Bilingual a plus

Benefits

Comprehensive benefit packages

Company

SBM Management Services, LP

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SBM Management Services, LP is an Facilities Services providing company.

Funding

Current Stage
Late Stage

Leadership Team

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Charles Somers
CEO
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Chris White
Chief Information Officer
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Company data provided by crunchbase