FDE LLC, d/b/a Ashley Northeast · 20 hours ago
Visual Merchandise Manager
Glendale, New York, United States
Full-time
Onsite
Mid, Senior Level
$58K/yr - $62K/yr
5+ years expFactory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world. The Visual Merchandise Manager is responsible for executing corporate visual merchandising strategies, achieving business goals, and fostering an inclusive work environment that drives results and delivers amazing guest experiences.
Retail
Responsibilities
Engage guests with enthusiasm, professionalism, and in-depth product knowledge
Organize and conduct store meetings with effective communication and clear action steps
Implement all corporate visual merchandising directives and strategies
Lead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortments
Ensure proper signage and presentation of all displays, fixtures, and collections
Maintain showroom and warehouse cleanliness and organization
Coordinate facility maintenance, upgrades, and repairs to enhance the guest experience
Maintain high peer-to-peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processes
Improve processes and eliminate waste, leading and conducting biannual inventories with the Store Operations Team
Maintain effective communication with corporate office, property management, and store teams
Proficient in company software, including Word and Excel
Support the sales team by following store operating procedures
Coach team members to deliver exceptional guest experiences and share product knowledge
Collaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand Openings
Ensure all team members follow standard operating procedures for guest experience
Resolve pending guest situations quickly and effectively with collaborative communication
Coordinate facility maintenance and repairs to maintain high store standards
Onboard and train team members to align with company values and performance standards
Deliver performance appraisals, identify strengths, and place team members in roles suited to their skills
Address conflict constructively and privately to build stronger working relationships
Drive engagement through team member benefits, recognition programs, and celebrations
Participate in manager and cross-training programs to support leadership growth
Qualification
Required
BA or BS in retail management, visual merchandising, graphic design, interior design, marketing, or related field (or equivalent experience)
Minimum 5 years of experience in retail visual merchandising or design (furniture retail preferred)
3-5 years of supervisory experience
Engage guests with enthusiasm, professionalism, and in-depth product knowledge
Organize and conduct store meetings with effective communication and clear action steps
Implement all corporate visual merchandising directives and strategies
Lead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortments
Ensure proper signage and presentation of all displays, fixtures, and collections
Maintain showroom and warehouse cleanliness and organization
Coordinate facility maintenance, upgrades, and repairs to enhance the guest experience
Maintain high peer-to-peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processes
Improve processes and eliminate waste, leading and conducting biannual inventories with the Store Operations Team
Maintain effective communication with corporate office, property management, and store teams
Proficient in company software, including Word and Excel
Support the sales team by following store operating procedures
Coach team members to deliver exceptional guest experiences and share product knowledge
Collaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand Openings
Ensure all team members follow standard operating procedures for guest experience
Resolve pending guest situations quickly and effectively with collaborative communication
Coordinate facility maintenance and repairs to maintain high store standards
Onboard and train team members to align with company values and performance standards
Deliver performance appraisals, identify strengths, and place team members in roles suited to their skills
Address conflict constructively and privately to build stronger working relationships
Drive engagement through team member benefits, recognition programs, and celebrations
Participate in manager and cross-training programs to support leadership growth
Must be able to lift, lower, push, or pull furniture over 100 lbs and stand for extended periods
Full-time: Minimum 40 hours per week
Additional hours during market events, holidays, peak seasons, and for vacation coverage
25–50% travel within the region to support multiple store locations
Benefits
Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16)
Give a Day: Paid volunteer day annually with an approved organization
Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management
Life Resources: Quarterly events supporting finances, relationships, health, and wellness
Team Member Relief Fund: Financial assistance for unexpected life events
SmartDollar: FREE financial wellness program for budgeting, debt reduction, and saving
Company
FDE LLC, d/b/a Ashley Northeast
At Factory Direct Enterprises, LLC d/b/a Ashley Northeast, we are committed to Amazing our team members, guests, and the communities we serve through every personal interaction and by doing so we honor God.
Founded in 2004Edison, New Jersey, US
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Chrinian
Co-President and Chief Revenue Officer
Company data provided by crunchbase