REBEL Convenience Stores · 2 weeks ago
Claims Investigator
Upland, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $30/hr
2+ years expREBEL Convenience Stores is seeking a Claims Investigator to conduct thorough investigations into various claims at their convenience store and fuel station locations. The role involves collecting evidence, conducting interviews, and supporting the efficient resolution of claims while collaborating with various stakeholders.
Oil & Energy
Responsibilities
Conduct timely and thorough investigations into reported general liability incidents (e.g., slip/trip and falls, customer injuries, etc.)
Conduct timely and thorough investigations into reported property damage incidents (e.g., damage caused by customers, third party vendors, etc.)
Conduct timely and thorough investigations into reported carwash incidents (e.g., customer vehicle damage)
Analyze facts, assess potential liability, and identify any indicators of fraud or negligence
Document investigative findings in professional, detailed reports for use in claim evaluation and litigation support
Coordinate with internal stakeholders and external partners (insurance carriers, TPA, counsel) to support claims resolution
Maintain accurate records of all investigative activity within the claims system
Communicate findings, red flags, and concerns to the General Liability Claims Manager
Assist with customer outreach or follow-up when needed
Perform other related duties as assigned
Qualification
Required
2+ years of investigative experience in law enforcement, private investigation, insurance claims, loss prevention, or risk management
Strong analytical and critical thinking skills; ability to determine root cause and liability
Comfortable interacting with store personnel, claimants, and legal partners in a professional manner
Excellent written and verbal communication
Proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to maintain a calm demeanor, especially in sensitive situations
Excellent verbal and written skills
Team player with a record of accomplishment of successful collaboration with business managers
Preferred
Familiarity with downloading and reviewing surveillance video from DVR systems or similar platforms
Bachelor's degree preferred, or equivalent combination of education and experience
Company
REBEL Convenience Stores
A DBA of entities within Anabi Oil Inc.
Founded in 1991Upland, CA, US
5001-10000 employeesFunding
Current Stage
Late StageCompany data provided by crunchbase