Senior Infrastructure Engineer (Omnichannel) (Remote from anywhere in CO) jobs in United States
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NEOGOV · 4 hours ago

Senior Infrastructure Engineer (Omnichannel) (Remote from anywhere in CO)

NEOGOV is part of the State of Colorado's Governor's Office of Information Technology, focusing on improving the lives of Coloradans through innovation and collaboration. As a Senior Infrastructure Engineer, you will be the subject matter expert in designing and implementing the state's Omnichannel communication services, collaborating with stakeholders to enhance productivity and efficiency.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Recommend new processes, procedures, and technology to increase productivity and efficiency
Document high level design and procedures
Analyze and develop functional specifications for the design of new Omnichannel platform solutions or modifications
Configure, administer and deploy mission critical Omnichannel solutions, such as virtual call centers, chatbots, chat and other integrations
Provide technical guidance and solutions to technical problems

Qualification

Cloud ServicesOmnichannel SolutionsAWS CertificationTechnical GuidanceDocumentation Skills

Required

5 years of hands-on technical experience servicing an Enterprise environment, in the specific area of Cloud Services

Preferred

Amazon Web Services (AWS) Certification

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase