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HMM America · 2 hours ago

Logistics Inside Sales Representative

Schaumburg, IL

Full-time

Onsite

Entry Level

1+ years exp

HMM America is a global leader in integrated logistics and shipping, committed to sustainability and excellence. They are seeking an enthusiastic Inside Sales Representative to engage with clients, follow up on sales leads, and work closely with Account Executives to drive business growth.

LogisticsMarine TransportationSupply Chain Management

Responsibilities

Connecting with customers primarily via email and phone, with occasional face-to-face meetings

Creating, updating, and reviewing service contracts in collaboration with key contract holders

Working closely with the pricing and trade teams to ensure accurate and up-to-date pricing and rates

Reviewing operating system menus in detail to troubleshoot and resolve customer issues

Managing rate inquiries and new opportunities, ensuring the right teams are involved

Following up on pending issues to ensure they are resolved in a timely manner

Assisting with daily reports for Account Executives to ensure no opportunities are missed

Tracking daily bookings, addressing rating issues, and resolving system glitches

Taking on additional tasks as needed to support the team’s success

Qualification

Ocean Freight ExperienceSupply Chain ManagementGlobal Logistics KnowledgeSales & Marketing KnowledgeNegotiation BasicsOrganizedProficient in MS OfficeClear CommunicationProblem Solving SkillsDetail-OrientedSelf-MotivatedCollaborative

Required

High School diploma or GED required

Strong Business Sense: An understanding of business practices and the ability to think strategically

Customer-Focused: A commitment to assisting customers with a helpful and friendly attitude

Negotiation Basics: Understanding the basics of negotiations and how to navigate them effectively

Sales & Marketing Knowledge: A basic understanding of sales and marketing principles is essential

Global Business Insight: Familiarity with international business practices and global trade is a plus

Shipping Knowledge: Any experience with ocean shipping, either imports or exports, is highly beneficial

Self-Motivated and Collaborative: The ability to work independently while also thriving in a team environment

Clear Communication: Excellent verbal and written communication skills to interact with customers and colleagues effectively

Organized and Detail-Oriented: Strong organizational skills with the ability to prioritize tasks and think clearly under pressure

Problem Solving Skills: Ability to tackle challenges and find practical solutions

Proficient in using MS Office Applications (Word, Excel, PowerPoint)

Preferred

Bachelor's degree in business, sales, marketing, global logistics, or maritime

1-3 years of experience in ocean freight, supply-chain management, or global logistics

Benefits

Highly subsidized individual and family insurance coverage (medical, dental and vision)

Term life and disability insurance

401(k) employer matching contributions

Paid holidays

Up to 10 vacation days and six sick days in the first year

Company

HMM America

Hyundai Merchant Marine (HMM) is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call.

Founded in 1976

Irving, Texas, USA

1001-5000 employees