FirstBank ยท 2 hours ago
Personal Banking Representative
Denver, CO
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrFirstBank is Colorado's largest locally owned holding company, dedicated to serving customers with a focus on diversity, equity, and inclusion. The Personal Banking Representative role involves assisting customers with inquiries, processing transactions, and cross-selling bank products while ensuring a high level of customer service.
BankingCustomer ServiceFinance
Responsibilities
Assist customers with a wide range of inquiries and requests
Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer
Open new accounts and provide product/service information
Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing
Process transactions accurately and adhere to all compliance requirements
Review daily reports and perform maintenance on accounts
Recognize and develop opportunities for cross-selling FirstBank products and services
Sell bank products and meet company sales goals
Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures
Perform other duties and projects as assigned by the market or region
Understand and comply with all provisions of the Safety in the Workplace policy
Hours may vary from 35-40 hours per week
Qualification
Required
Entry-level job with little or no prior relevant work experience in the function
Good customer-service skills and the ability to work well with others
Basic mathematic and problem-solving skills
Comfortable in a sales environment
Detail-oriented with the ability to multi-task and change directions quickly
Frequently remains stationary throughout a typical business day
Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
Occasionally positions self to access drawers and shelves of various heights
Frequently reaches for and handles paperwork and files
Constantly communicates with customers, coworkers, and management in-person and on the phone
Must be able to exchange accurate information
Preferred
Cash handling and customer-service experience
Benefits
Paid Time Off/paid leave programs
401K/Employee Stock Ownership
United Healthcare medical
MetLife dental
VSP vision
Employee tuition reimbursement
Volunteer Time Off
Short-Term Disability
Long-Term Disability
Group Life Insurance/AD&D
Company
FirstBank
FirstBank provides a range of financial services including personal, business, and digital banking products.
Founded in 1963
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-08Acquired
Leadership Team
Olusegun Alebiosu
Managing Director and CEO
Adam Sands
Chief Banking Officer
Recent News
2025-12-09
2025-11-23
Company data provided by crunchbase