CarMax · 2 months ago
Automotive Repair Specialist II
NC - Asheville
Full-time
Onsite
Mid LevelCarMax is the nation’s largest retailer of used cars, known for delivering a transparent and high-integrity experience. The Automotive Repair Specialist II is responsible for performing mechanical and cosmetic repairs on vehicles while ensuring customer satisfaction and maintaining inventory standards.
AutomotiveMarketplaceOnline Portals
Responsibilities
Execute CarMax Standardized work
Engine Repair
Advance engine performance and drivability
Electrical systems repair
Manual drive train and axle repair
Brake diagnosis and repair
Steering and suspension repairs including 4-wheel alignments
Heating and air conditioning repair
Inspect vehicles per CarMax Quality Standards when needed
Maintain workplace cleanliness and organization in accordance with CarMax 5S standards
Maintain, repair, and clean shop equipment
Interact with all customers in a friendly, service oriented manner
Consult with service customers regarding needed repairs
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing
Close and invoice repair orders
Explain all recommendations/repairs/service/maintenance performed to ensure customer understanding
Collect service payments and manages cash including receiving and counting money
Locate and receive shipments of parts
Receive parts into inventory
Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels
Control service supplies to minimize waste
Provide general support to store operations to maintain vehicle inventory and meet quality standards
Support sales by helping to assess vehicle condition during the condition assessment process, prepping sold vehicles for delivery, and receiving and processing vehicles being transferred into or out of inventory
Set up and coordinate handling of vehicles with on lot and off lot sublet vendors when the needed work can not be performed in house
Qualification
Required
New Associate Orientation Training – Operations
Kronos Training for Hourly Associates
Refrigerant Recycling License
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), and Engine Performance (A8)
Read, interpret and transcribe data in order to maintain accurate records
Required to perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50 pounds
Speak and listen to customers/associates, both in person and over the phone
Demonstrate attention to detail and have manual dexterity in both arms and hands
Monitor shop compliance with CarMax, O.S.H.A., and EPA standards
Demonstrate exceptional interpersonal, communication, and customer service skills
Demonstrate exceptional telephone etiquette and active listening skills
Company
CarMax
CarMax provides an online platform for searching new and used cars, researching models, and comparing vehicles.
Founded in 1993
10001+ employees
H1B Sponsorship
CarMax has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (4)
2023 (10)
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$98.19M2021-06-08Post Ipo Equity· $98.19M
1997-01-05IPO
Leadership Team
T
Tom Reedy
EVP & Chief Financial Officer
Charles Joseph Wilson
Executive Vice President, Chief Operating Officer
Recent News
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