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NEOGOV · 6 hours ago

DSHS HCLA Developmental Disabilities Case/Resource Manager

Yakima County – Sunnyside, WA

Full-time

Hybrid

Entry, Mid Level

$5,666/mo - $7,622/mo

2+ years exp

NEOGOV is looking for an experienced Resource Case Manager to join the Home & Community Living Administration (HCLA) in Sunnyside, WA. This role involves providing specialized case management and resource assistance for individuals with developmental disabilities and their families, while also identifying support needs and facilitating goal-planning discussions.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Identify support needs of clients and plan for and authorize payment for appropriate services

Schedule and conduct face-to-face home visits and living quarters with clients and families

Facilitate person-centered goal-planning discussions with clients and family

Complete and revise client assessments and person-centered service plans within established timelines as required for caseload

Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources

Determine financial and functional eligibility for any requested and/or enrolled program

Review and monitor client plans, reports, and client progress

Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources

Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers

Professionally represent DDA and participate in community and agency meetings

Qualification

Case managementSocial services experienceDevelopmental disabilities knowledgeBasic computer skillsCrisis interventionCultural sensitivityOrganizational skillsConfidentiality

Required

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities

Or six years of experience in providing social services to people with intellectual or developmental disabilities

Or Satisfactory completion of 12 months as a Case Resource Manager Trainee

Or Equivalent experience/education

Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities

Preferred

Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access

Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures

Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor

Able to prioritize and organize work in a fast-paced work environment

Demonstrate sensitivity to cultural diversity

A Certified interpreter allows for a 5% pay increase but is not required

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.