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HelloFresh · 17 hours ago

Senior Quality Manager

Aurora, IL

Full-time

Onsite

Senior Level

$124K/yr - $145K/yr

7+ years exp

HelloFresh is a mission-driven company that is disrupting the traditional food supply chain. They are seeking a Senior Quality Manager responsible for overseeing quality assurance related internal audits and managing a team across multiple production and fulfillment sites in the Chicagoland area to ensure the highest level of food safety and quality of their products.

B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service

H1B Sponsor Likely

Responsibilities

Ensure a high level of internal and external customer service

Investigate (and correct) customer issues and complaints relating to quality

Manages the department engaged in inspection and testing activities to ensure high productivity and high technical integrity

Performing internal audits

Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products

Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs

Create, document and implement inspection criteria and procedures

Interpret quality control philosophy to key personnel within the company

Maintain an active role on internal continuous improvement teams

Design, develop and implement quality control training programs

Provide, and oversee, inspection activity for products throughout the production cycle

Interact with vendors and procurement to ensure quality of all purchased parts

Addressing non-conformities from previous internal and external audits

Conducting a management review of the quality system

Following-up on and closing pending preventive and corrective action requests

Ensuring that organizational systems and training is in place

Ensuring that documentation and design controls are appropriate for organization

Administering document control and configuration management system

Overseeing established calibration and testing programs

Assisting the management team and providing QA support as necessary

Provide all employees with necessary tools, proper training and corrective direction

Report food safety and quality problems to personnel with authority to initiate action

Serve as backup SQF Practitioner

Qualification

Quality management systemsInternal auditsStatistical analysisInspection criteria developmentFood safety standardsTeam leadershipProblem solvingTechnical capacityLearning orientationCommunication proficiencyTime management

Required

Have responsibility for all quality assurance related internal audits in adherence with regulatory standards

Manages a team of quality assurance managers across multiple production and fulfillment sites in the Chicagoland area

Develops, implements and oversees quality management systems designed to ensure continuous production of advanced composite materials and applications consistent with established standards, customer specifications and production goals to ensure the highest level of food safety and quality of our products