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NYS Office of Children and Family Services · 3 hours ago

Administrative Assistant 1/Trainee 1/2 (NY HELPS)

Rensselaer, NY

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The NYS Office of Children and Family Services is seeking an Administrative Assistant 1/Trainee for their team. The role involves reviewing correspondence, coordinating meetings, and establishing office procedures while providing support to staff and the public.

Government Administration

Responsibilities

Review incoming correspondence and draft responses where appropriate

Review outgoing correspondence for grammar, spelling, etc

Research background information

Transmit instructions to staff and conduct follow-up

Handle telephone calls and assist visitors and respond to questions

Coordinate and arrange meetings

Establish office procedures

Set up and maintain office filing systems (including electronic)

Resolve day-to-day operational problems

Coordinate information flow by acting as liaison among key executives, staff, other employees, and the public

May supervise clerical staff

Additional duties will be discussed in detail during the interview

Qualification

Office softwareCustomer serviceBusiness writingOffice administrationAdministrative supportCertificationAssociate's degreeCommunication skillsOrganizational skillsProblem-solving skills

Required

One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer

Six months of experience in administrative support for Administrative Assistant Trainee 1

One year of experience in administrative support for Administrative Assistant Trainee 2

Two years of experience in administrative support for Administrative Assistant 1

Use of office software (e.g., email, word processing)

Provision of customer service

Business writing

Office administration

Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience

Successful completion of four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency