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Capital Vacations · 1 day ago

Tour Receptionist- North Myrtle Beach

North Myrtle Beach, SC

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Capital Vacations is the fastest growing company within the Hospitality Industry, providing best-in-class service and access to numerous destinations. The Tour Receptionist is responsible for providing customer service to guests, handling administrative duties, and ensuring a pleasant experience for visitors.

HospitalityResorts

Responsibilities

Greet and check-in guest

Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants

Run and prepare reports – opening and closing

Answer phones

Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)

Provide information to guests about the area, including directions and show information

Coordinate with Sales Manager on any additional gifts to be issued for New Owners

Prepares count and profiles of tours for the entire day

Updates numbers to Sales Managers as more tours are added

Communicates with Admin Manager or Leads with unusual tours/gifts

Maintains clean lobby, stocks magazines or literature

Other duties as assigned