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iManage · 4 hours ago

Product Operations Analyst

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $130K/yr

5+ years exp

iManage is a company dedicated to making knowledge work through their intelligent, cloud-enabled platform. The Product Operations Analyst will drive the efficiency and execution of the product lifecycle by collaborating with cross-functional teams to ensure seamless product delivery and adoption.

AppsiOSSoftwareVideo

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Leading and partnering on product launches to ensure readiness and to deliver insights post-launch to ensure a positive experience for customers and internal teams

Owning the enhancement request and feedback management process: collecting, analyzing and synthesizing feedback from customers, internal stakeholders and data sources to inform product strategy

Establishing and managing product-related processes, workflows and documentation to improve efficiency and scalability

Developing reports and insights to highlight customer needs, drive prioritization conversations and influence roadmap direction. Defining, tracking and reporting on key performance indicators (KPIs) related to product roadmap delivery spanning initiatives for new products, tech debt, and technology integration

Equipping our Go to Market teams with visibility into our product roadmap status and rationale

Fostering a culture of continuous improvement by identifying gaps in our processes and implementing solutions

Collaborating with other Operational Leads to ensure that data, processes and best practices are communicated across different teams for operational efficiency

Qualification

Product operations experiencePythonSQLData visualization toolsData-driven mindsetProblem-solving skillsCross-functional collaborationCommunication skillsAgile methodologiesProduct lifecycle managementJIRA knowledgeAHA platform knowledge

Required

5+ years of experience in product operations, product management or program/project management

A Bachelor's or Master's degree in Computer Science, Data Science or Data Analytics related field

Proficiency in working with Python (or similar scripting tool), SQL & data visualization tools like Tableau/PowerBI

A data-driven mindset with the ability to extract insights from qualitative and quantitative sources

Exceptional problem-solving skills and the ability to think critically, strategically and holistically across the organization

Strong written and verbal communication skills and ability to effectively communicate complex subjects to both technical and non-technical audiences

Experience with managing a variety of cross-functional stakeholders on complex initiatives; having to influence senior leaders across our internal teams

Ability to be hands-on and leading with a proactive approach to help continually evolve our product strategy

An ability to translate complex processes into clear, scalable frameworks

Preferred

Experience in a B2B SaaS environment

Administrative knowledge of AHA the Product Management platform

JIRA and/or Target Process admin knowledge

Familiarity with agile methodologies and product lifecycle management

Benefits

Annual performance-based bonus

Comprehensive Health/Vision/Dental/Life Insurance

401k Retirement Savings Plan with a company match up to 4%

Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave

Flexible time off policy to take the time off that I need

Multiple company wellness days each year to prioritize mental health and well-being

Access to RethinkCare, a global behavioral health platform

Company

iManage

Glassdoor4.4

iManage provides work product management solutions.

Founded in 1995

Chicago, Illinois, USA

1001-5000 employees

https://imanage.com

H1B Sponsorship

iManage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (16)

2023 (18)

2022 (18)

2021 (20)

2020 (12)

Funding

Current Stage

Late Stage

Total Funding

unknown

Key Investors

Bain Capital Tech Opportunities

2023-04-11Series Unknown

2003-08-18Acquired

1998-01-01Series Unknown

Leadership Team

Mohit Mutreja

Chief Technology Officer

Arvind Agarwal

Vice President Of Engineering

Recent News

GlobeNewswire

iManage Momentum Builds as Organizations Strengthen the Foundations for Trusted AI

2025-12-16