Child Sponsorship and ServiceTeam Coordinator jobs in United States
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The GOD'S CHILD Project · 17 hours ago

Child Sponsorship and ServiceTeam Coordinator

The GOD’S CHILD Project is an international nonprofit organization dedicated to breaking the chains of poverty through education, healthcare, housing, and human dignity programs. The Child Sponsorship & ServiceTeam Coordinator strengthens and supports individual child sponsorship and volunteer service, managing sponsor communication and volunteer coordination to ensure a high-quality experience for all involved.

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Hiring Manager
Christy Nicolaisen
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Responsibilities

Maintain accurate sponsorship records and child profiles within the CRM/database
Serve as a warm, reliable point of contact for child sponsors via email, phone, and mail
Coordinate the collection and distribution of child updates, letters, photos, and stories from field staff
Ensure new sponsors receive onboarding materials, welcome packets, and timely communications
Support donor retention by managing renewal reminders, payment follow-ups, and re-engagement efforts
Assist with sponsorship marketing, including storytelling and content for newsletters, social media, and donor communications
Collaborate with program teams to streamline sponsorship processes and ensure consistent data quality
Serve as the main point of contact for U.S.-based volunteers and groups preparing to travel to Guatemala
Respond to inquiries, guide prospective volunteers through requirements, and provide pre-trip support
Manage forms, waivers, applications, background checks, and required documentation
Maintain communication with the Guatemala office on scheduling, lodging, projects, and service activities
Track upcoming teams, maintain calendars, and ensure teams are fully informed before departure
Assist with outreach and marketing to recruit new ServiceTeams and strengthen long-term relationships
Support post-trip stewardship, feedback collection, and follow-up communications
Answer phones, greet visitors, and assist walk-in donors and volunteers at the Golden Valley office
Support nonprofit operations, mailings, events, and cross-functional tasks as assigned
Maintain a positive, mission-centered presence representing The GOD’S CHILD Project

Qualification

CRM/database managementDonor communicationVolunteer coordinationSponsorship marketingRelationship managementAdministrative support

Required

Experience in nonprofit organizations
Strong communication skills, both written and verbal
Detail-oriented with strong organizational skills
Ability to manage multiple tasks and prioritize effectively
Experience with CRM/database management
Ability to work collaboratively in a team environment
Experience in volunteer coordination or management
Ability to engage and build relationships with donors and volunteers
Proficiency in Microsoft Office Suite
Willingness to travel to Guatemala as needed

Company

The GOD'S CHILD Project

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The GOD'S CHILD Project is a nonprofit organization that provides essential care to children, widows, single mothers and families.