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PPCH (Parker Personal Care Homes) · 5 hours ago

Northern Colorado (NoCO) Program Manager

Boulder, CO, US

Full-time

Onsite

Entry, Mid Level

$61K/yr - $71K/yr

1+ years exp

Parker Personal Care Homes (PPCH) is dedicated to enhancing the quality of life for individuals with intellectual or developmental disabilities in Northern Colorado. The NoCo Program Manager oversees person-centered services, supports staff training, and ensures compliance with regulatory standards to promote high-quality care.

Customer ServiceHealth Care

Responsibilities

Support the Director of Northern Colorado Services in ensuring that services are provided respectfully and person-centered, honoring each individual’s self-expression, self-worth, and decision-making

Supervise, train, and mentor Direct Support Professionals and Host Home Providers to ensure high-quality care and compliance with program expectations

Ensure staff complete all required training and refreshers within prescribed timelines

Coordinate and maintain staff coverage to ensure all essential needs in Service Plans are met

Implement and monitor Service Plans and Individual Service and Support Plans (ISSPs) in alignment with person-centered practices and team recommendations

Support staff and individuals in achieving goals related to housing, employment, and community participation

Provide oversight and assistance with medical coordination, including scheduling appointments, communicating with providers, and supporting medication management as needed

Oversee quality assurance and compliance for Host Homes and other residential settings, including documentation, assessments, visits, and regulatory standards

Conduct regular visits to program locations and individual homes to ensure safety, satisfaction, and quality of services

Maintain accurate and up-to-date records in designated systems, including but not limited to: Monthly/Quarterly Home Visits, Personal Needs Funds, documentation, and regulatory tracking

Assess community environments, program settings, and PPCH vehicles regularly to maintain health and safety standards

Assist with administrative functions such as scheduling, billing, documentation audits, and supply tracking

Partner with the Director to support the expansion of services in the Northern Colorado region, including responding to requests for services and representing PPCH in community meetings

Foster effective communication and collaboration between individuals receiving services, families, guardians, providers, and interdisciplinary teams

Promote a culture of respect, professionalism, and continuous improvement

Attend team meetings, interdisciplinary meetings, and trainings as required

Serve in the capacity of direct support or other staff positions as needed

Support the Director in developing and maintaining community relationships

Other duties as assigned

Qualification

Program managementBudget oversightLong Term Care experienceDevelopmental Disabilities System experienceMicrosoft OfficeSupervisory experienceCommunication skillsProblem-solving abilitiesTeam leadershipOrganizational skillsAdaptability

Required

High school diploma or equivalent required

Minimum of one year working with individuals receiving Long Term Care or DD waiver services required

Minimum of one year working within the Colorado Long Term Care or Developmental Disabilities System required

Minimum of one year using Microsoft Office or related software required

Strong written and verbal communication skills

Ability to lead and motivate a diverse team

Effective problem-solving and decision-making abilities

Understanding of person-centered planning and service delivery

Ability to respectfully address health and safety issues while upholding individual choice

Organized, self-directed, and adaptable to changing priorities

Valid Colorado driver's license and ability to meet PPCH driving requirements

Frequent lifting and carrying up to 15 pounds

Ability to assist with physical tasks such as transferring, pushing, or pulling individuals using mobility devices, and supporting daily living activities

Occasional lifting or transferring up to 75 pounds

Regular travel within the Northern Colorado region required