Villas of Holly Brook · 1 hour ago
Regional Director of Operations
Collinsville, IL, US
Full-time
Onsite
Lead/Staff, Director/Executive
$0/yr - $90K/yr
3+ years expVillas of Holly Brook and Reflections Memory Care is a leading operator of assisted living and memory care communities. They are seeking a Regional Director of Operations responsible for directing multiple initiatives across assigned locations, managing local leadership teams, and ensuring the successful completion of projects.
Assisted LivingElder CareHealth CareRetirement
Responsibilities
The Regional Director is responsible for directing multiple initiatives spanning assigned locations and subject areas
The position takes a hands-on approach to assertively manage all aspects of major initiatives, including working with the local leadership teams to define and adhere to scope, lead and present in meetings, manage work products and plans, and ensure successful completion of initiatives
The position is responsible for grasping the subject matter and applying operating principles to proposed solutions, while working communities, as assigned
Must be able to communicate effectively with residents, families, staff, community officials, and State representatives
Must have compassion for and desire to work with the elderly
Must demonstrate the ability to work responsibly as a team member as well as an individual
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
Practice and promote Villas of Holly Brook Policy and Procedures, Mission Statement
Computer-Intermediate word and data processing, spreadsheet
Negotiation and conflict management skills
Business skills-budgeting, soft sales, marketing
Coaching/mentoring/development
Complex resident relationships-persuasive, diplomatic, manage conflict
Experience with financial reporting and managing multiple budgets
Works with business leaders to ensure resource availability, workload and performance as well as to drive project vision through effective risk management and manage changes
Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project
Works closely with key personnel and subject matter experts across all departments to ensure coordinated management of integration project activities
Develops operational and system workflows in order to analyze and recommend business process redesign and enhancements
Organize and facilitate cross functional project meetings
Troubleshoot and resolve problems
Develop, maintain and distribute project documentation, as required
Interface with key personnel within client
Track and report on project status including schedule and scope adherence, risks and issues
Develop and deliver presentations as required on programs, projects, practices and issues
Maintains an up-to-date knowledge of objectives, product offerings, and other processes
Other duties as assigned
Qualification
Required
Must be able to communicate effectively with residents, families, staff, community officials, and State representatives
Must have compassion for and desire to work with the elderly
Must demonstrate the ability to work responsibly as a team member as well as an individual
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
Practice and promote Villas of Holly Brook Policy and Procedures, Mission Statement
Computer-Intermediate word and data processing, spreadsheet
Negotiation and conflict management skills
Business skills-budgeting, soft sales, marketing
Coaching/mentoring/development
Complex resident relationships-persuasive, diplomatic, manage conflict
Experience with financial reporting and managing multiple budgets
Works with business leaders to ensure resource availability, workload and performance as well as to drive project vision through effective risk management and manage changes
Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project
Works closely with key personnel and subject matter experts across all departments to ensure coordinated management of integration project activities
Develops operational and system workflows in order to analyze and recommend business process redesign and enhancements
Organize and facilitate cross functional project meetings
Troubleshoot and resolve problems
Develop, maintain and distribute project documentation, as required
Interface with key personnel within client
Track and report on project status including schedule and scope adherence, risks and issues
Develop and deliver presentations as required on programs, projects, practices and issues
Maintains an up-to-date knowledge of objectives, product offerings, and other processes
Must live or be willing to relocate to Central Illinois
Able to work flexible work hours due to demands of position
Occasional weekend work
Must pass background check and drug screen
Preferred
Bachelor's Degree preferred
3-5 years multi-site management experience
Proficient experience in Independent, Assisted Living, and Memory Care preferred
Any and all licenses in good standing
Benefits
Medical, dental, vision insurance
Paid time off Accrue immediately!
Life Insurance paid by company
Short term Disability
Long term Disability
Accident Insurance
401k with match starting immediately upon hire
DailyPay © (Advanced pay product). Work today, Get paid tomorrow!
Discount meals while working: $3/meal
Company
Villas of Holly Brook
At the Villas of Holly Brook our goal is to be a leader in providing compassionate quality senior care, focusing on the unique needs of our residents and their families.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase