IST Management ยท 12 hours ago
Customer Service Office Associate
New Orleans, LA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrIST Management is a rapidly growing business process outsourcing (BPO) company specializing in solutions for the management of digital and physical information. The Customer Service Office Associate is responsible for overseeing and executing all corporate services at the client's site, ensuring a high level of customer care and maintaining the corporate office environment.
ConsultingCRMInformation Technology
Responsibilities
Scanning and assigning the mail
Maintain the highest levels of customer care and demonstrate a friendly and cooperative attitude
Consistently adhere to business procedures guidelines
Pantry and hospitality support
Provide back-up receptionist
Copy services - demonstrating flexibility in satisfying customer demands in a high volume, production environment
Handing time-sensitive and/or confidential information and materials
Taking direction from supervisor or site manager
Participating in cross-training
Courier delivery and pick up in a 5-block radius
Maintain all logs and reporting documentation with attention to detail
Adhering to all safety procedures
Qualification
Required
High school diploma or GED equivalent - college degree is a plus and allows a fast track plan to management
Must have the ability to move items and be on your feet for long periods of time
Excellent verbal and written communication skills
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Access to reliable transportation to and from job site
Capable of lifting up to 55 pounds with aid
Willingness to be cross trained
Preferred
Scanning Exp a plus
Legal Exp a plus
Hospitality, reception or conference room experience is a plus
Prior mail or copy experience is a plus
Computer savvy
Benefits
Medical
Dental
Vision
STD
LTD
Life
401k
Paid Time Off
Bonus Incentives
Company
IST Management
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hal Blackman
CEO
D
Daniel Blechinger
Chief Information Officer
Company data provided by crunchbase