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Cognizant · 4 hours ago

Java Production Support Engineer

Plano, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$60K/yr - $90K/yr

10+ years exp

Cognizant is seeking a skilled Java Production Support Engineer to ensure the stability, reliability, and performance of mission-critical Java-based applications. The role focuses on monitoring, troubleshooting, and resolving production issues while driving automation and continuous improvement.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering

No H1B

Responsibilities

Monitoring & Alerting

Incident Management

Troubleshooting

Root Cause Analysis

Automation

Documentation

System Enhancement

On-call Support

Debugging Application Code and supporting servers

Managing System upgrade and migrations

Ensuring security best practices and compliance

Analyzing logs, metrics and data for insights

Communicating status updates to stakeholders

Qualification

JavaITIL processesSQLScripting PythonScripting PowerShellFrontend technologiesAWSServiceNowJiraCustomer service orientationCommunication skillsProblem-solving skillsTeam managementAdaptability

Required

Bachelor's degree in Computer Science, IT, Engineering

10+ years in IT support, customer service, or technical support

Experience with ITIL processes (Incident, Problem, Change Management)

Proficient in Java and any frontend technologies (ReactJS / Angular JS / Vue), SQL, Scripting (Python, PowerShell), AWS

Software/Applications: Support tools (ServiceNow, Jira)

Strong communication (written & verbal) & interpersonal skills

Problem-solving & analytical skills

Team management, motivation, and mentoring

Customer service orientation & stakeholder management

Ability to work under pressure, prioritize, and adapt

Understanding of project life cycles, continuous improvement, and process management

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Company

Cognizant

Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.

Founded in 1994

Teaneck, New Jersey, USA

10001+ employees

https://www.cognizant.com

Funding

Current Stage

Public Company

Total Funding

$0.24M

Key Investors

Summit Financial Wealth Advisors

2025-03-08Post Ipo Equity

2016-11-18Post Ipo Equity· $0.24M

1998-06-19IPO

Leadership Team

Ravi Kumar S

Chief Executive Officer

Anil Cheriyan

CTO / EVP Strategy & Technology

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Company data provided by crunchbase