Apply on Employer Site

NEOGOV · 2 hours ago

Digital Media and Accessibility Specialist

80601, CO

Full-time

Onsite

Mid Level

$35/hr - $35/hr

3+ years exp

NEOGOV is seeking a Digital Media and Accessibility Specialist to join the City of Brighton's Communications team. This role involves creating and managing content for the city’s website while ensuring compliance with accessibility standards and enhancing digital communication strategies.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Responsible for communicating with the public via publishing informational content directly to the City’s external website via the Content Management System (CMS), and ensuring that content meets appropriate communications, branding, and accessibility standards

Ensure all digital media content complies with the Americans with Disabilities Act (ADA) regulations and guidelines, including accessibility standards for web content, ensuring equitable access for individuals with disabilities

Regularly audit the city website for ADA compliance and quality assurance to ensure content accuracy, correct linking, and browser compatibility. Troubleshoots complex issues with web pages and resolves or facilitates the resolution of problems

Manage manual testing of City websites to identify and remediate pages, content, and features that fail to meet accessibility standards or best practices. Directly implement edits to websites, using content management systems and/or web coding, to achieve compliance with accessibility standards as defined by HB21-1110

Assist City departments in remediating documents to ensure compliance with ADA standards and enhance accessibility

Manage the City’s resident request platform, ensuring timely communication with residents and providing them with accurate and helpful information

Conduct regular training with department web admins on City’s Content Management System platform and ADA best practices

Coordinate with all City departments to conduct content audits to keep existing content up to date and eliminate outdated and/or irrelevant content

Proofread and edit all website content to ensure accuracy, coherence, and adherence to our brand guidelines

Organize and streamline content to ensure the City’s website and its navigation is user-friendly, making it easy for the public to find information and identify opportunities for improvement

Oversees the City employee intranet, ensuring it is up-to-date, user-friendly, and a valuable resource for employees by writing and producing high-quality, engaging features, articles, and informational digital content

Manage web analytics to set benchmarks, analyze visitor trends, and develop strategies to increase traffic

Participates in professional development opportunities and incorporates new skills and techniques into website design and updates

Performs other related duties and responsibilities as required

Qualification

Web accessibility guidelinesContent Management SystemsWeb editingAdobe softwareWeb writing best practicesGrammarBilingual in English/SpanishCommunication skillsOrganizational skillsProblem-solving skills

Required

Bachelor's Degree in communications, or related field and three (3) years of professional experience in website management including experience with web editing and design. Equivalent combinations of education and experience may be considered

Knowledge of best practices for web writing and the ability to adapt writing style to suit online platforms

Knowledge of web accessibility guidelines (ADA compliance, Section 508, WCAG 2.1 Level AA) and their impact on web content creation

Knowledge of document accessibility standards and best practices

Knowledge of emerging multi-media and website trends and platforms

Excellent knowledge of editing and grammar, including AP style

Computer skills: experience in basic content management software, Adobe (Acrobat, Photoshop and InDesign preferred), Microsoft Office products

Basic operations, services, and activities of a municipal public communications program

Ability to communicate effectively, verbally and in writing, with a focus on writing for web

Ability to deliver training to employees on web accessibility guidelines and standards

Ability to perform effectively in a fast-paced political environment with multiple stakeholders

Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work

Highly organized and dependable; able to multitask, work quickly, and effectively manage numerous deadlines with minimal supervision

Self-starter with the ability to work independently and in a team environment

Demonstrated creativity and problem-solving skills

Ability to lift and carry 25 lbs, and ability to lift and move up to 50 lbs; ability to sit, stand and walk for extended periods of time; ability to use hands and fingers to manipulate objects; ability to hear, see, comprehend and read the English language

Possession of valid Colorado Driver's License with safe driving record

Ability to complete FEMA IS 100 and IS 700 training within six (6) months of hire