VERSA Integrated Solutions, Inc. · 9 hours ago
Webcast and Streaming Senior Engineer
Bethesda, MD
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $120K/yrVERSA Integrated Solutions is seeking a Webcast and Streaming Senior Engineer to provide technical expertise in the implementation and support of web collaboration and video teleconferencing services. The role involves hardware and software maintenance, system administration, and enhancing collaboration services to ensure successful delivery and user support.
ConsultingInformation and Communications Technology (ICT)Information ServicesInformation TechnologyNetwork Security
Responsibilities
Provide technical expertise and support in the implementation, support and maintenance of hardware and software to support Web Collaboration services, Windows Server, SQL Server solutions, the Windows suite of applications in general; applications supporting Web Collaboration for production and online meeting support including but not limited to, the following functions:
Web Collaboration software installation, configuration, upgrade, support, maintenance, and troubleshooting. (e.g. Adobe Connect, Cisco WebEx, MS Lync, MS Windows 2008, MS SQL and Federated login)
Web Collaboration hardware installation, configuration, upgrade, support, maintenance, and troubleshooting. (e.g. Blade servers, F5, firewall)
Provide primary and backup administration of enterprise multimedia and web collaboration systems to include system backup and restore, monitor and perform maintenance, license management, coordinate resolution with vendor, hosting and service provider
Architect, develop enhancements, design, and perform system and sustained engineering activities that will contribute to the successful delivery of interactive Web Collaboration services online to include emerging technologies and trends in online web collaboration; perform and document business needs, justification and analysis
Translate requirements into system design documents, operational procedures and user guides
Training pertaining to the needs of the diverse set of computer users supported by customer
Live Web Collaboration conference support and monitoring
Problem determination, including interfacing with customer Information technology specialists as necessary to isolate the causes of problems
Problem resolution, break/fix situations, including dealing with software and hardware vendor technical support as needed
System administration of web collaboration infrastructure: application servers, database servers, load-balancing system, storage and directory services
Develop enhancements to web-collaboration applications
Schedule virtual meetings, when required to support customers
Create and manage user accounts. Communicate information to customers and sponsors
Perform demonstrations
Conduct instructor-led trainings
Provide technical expertise and support in the implementation, support and maintenance of hardware and software to support Video Teleconferencing, Windows Server, the Windows suite of applications in general including but not limited to, the following functions:
Teleconferencing endpoint configuration (H.323/SIP/ISDN), implementation and integration
Hardware certification and support (multimedia, teleconferencing)
System administration of the videoconferencing (VTC) infrastructure: MCU bridges, ISDN gateways, gatekeepers, management suites (Cisco VCS Control and Expressway , TMS and other reporting systems), and endpoints
Video Teleconferencing software installation, configuration, upgrade, support, maintenance, and troubleshooting
Video Teleconferencing hardware installation, configuration, upgrade, support, maintenance, and troubleshooting
Translate requirements into system design documents, operational procedures and user guides
Investigate emerging technologies
Test new solutions and determine suitability for customer environment
Deploy solutions that encourage adoption of video teleconferencing technologies
Schedule events and communicate relevant information to participants (e.g., dial-in numbers)
Monitor conferences that are hosted on bridges. Responds to issues effecting quality
Register endpoints to gatekeepers
Troubleshoot firewall traversal problems. Collaborate with peers to resolve issues
Assist customers that need support during conferences/meetings
Architect, develop enhancements, design, and perform system and sustained engineering activities that will contribute to the successful delivery of Video Teleconferencing services to include emerging technologies and trends; perform and document business needs, justification and analysis
Problem determination, including interfacing with customer Information technology specialists as necessary to isolate the causes of problems
Problem resolution, break/fix situations, including dealing with software and hardware vendor technical support as needed
Qualification
Required
Provide technical expertise and support in the implementation, support and maintenance of hardware and software to support Web Collaboration services, Windows Server, SQL Server solutions, the Windows suite of applications in general
Web Collaboration software installation, configuration, upgrade, support, maintenance, and troubleshooting. (e.g. Adobe Connect, Cisco WebEx, MS Lync, MS Windows 2008, MS SQL and Federated login)
Web Collaboration hardware installation, configuration, upgrade, support, maintenance, and troubleshooting. (e.g. Blade servers, F5, firewall)
Provide primary and backup administration of enterprise multimedia and web collaboration systems to include system backup and restore, monitor and perform maintenance, license management, coordinate resolution with vendor, hosting and service provider
Architect, develop enhancements, design, and perform system and sustained engineering activities that will contribute to the successful delivery of interactive Web Collaboration services online to include emerging technologies and trends in online web collaboration; perform and document business needs, justification and analysis
Translate requirements into system design documents, operational procedures and user guides
Training pertaining to the needs of the diverse set of computer users supported by customer
Live Web Collaboration conference support and monitoring
Problem determination, including interfacing with customer Information technology specialists as necessary to isolate the causes of problems
Problem resolution, break/fix situations, including dealing with software and hardware vendor technical support as needed
System administration of web collaboration infrastructure: application servers, database servers, load-balancing system, storage and directory services
Develop enhancements to web-collaboration applications
Schedule virtual meetings, when required to support customers
Create and manage user accounts. Communicate information to customers and sponsors
Perform demonstrations
Conduct instructor-led trainings
Provide technical expertise and support in the implementation, support and maintenance of hardware and software to support Video Teleconferencing, Windows Server, the Windows suite of applications in general
Teleconferencing endpoint configuration (H.323/SIP/ISDN), implementation and integration
Hardware certification and support (multimedia, teleconferencing)
System administration of the videoconferencing (VTC) infrastructure: MCU bridges, ISDN gateways, gatekeepers, management suites (Cisco VCS Control and Expressway, TMS and other reporting systems), and endpoints
Video Teleconferencing software installation, configuration, upgrade, support, maintenance, and troubleshooting
Video Teleconferencing hardware installation, configuration, upgrade, support, maintenance, and troubleshooting
Translate requirements into system design documents, operational procedures and user guides
Investigate emerging technologies
Test new solutions and determine suitability for customer environment
Deploy solutions that encourage adoption of video teleconferencing technologies
Schedule events and communicate relevant information to participants (e.g., dial-in numbers)
Monitor conferences that are hosted on bridges. Responds to issues affecting quality
Register endpoints to gatekeepers
Troubleshoot firewall traversal problems. Collaborate with peers to resolve issues
Assist customers that need support during conferences/meetings
Architect, develop enhancements, design, and perform system and sustained engineering activities that will contribute to the successful delivery of Video Teleconferencing services to include emerging technologies and trends; perform and document business needs, justification and analysis
Problem determination, including interfacing with customer Information technology specialists as necessary to isolate the causes of problems
Problem resolution, break/fix situations, including dealing with software and hardware vendor technical support as needed
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
VERSA Integrated Solutions, Inc.
VERSA Integrated Solutions, Inc.
Founded in 2006
51-200 employees
H1B Sponsorship
VERSA Integrated Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Kevin Mitchell
CEO
Edwin Glenn Rogers
Chief Operating Officer
Recent News
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