Modern Campus · 3 hours ago
Implementation Coordinator
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $90K/yr
1+ years expModern Campus empowers higher education institutions to thrive in challenging environments. The Implementation Coordinator will support consultants in planning, designing, and implementing Lifelong Learning software, while also leading low complexity projects and providing training and support to clients.
EducationHigher EducationSaaSSoftware
Responsibilities
Provide support to consultants across a portfolio of projects during all phases of our client implementations of the Lifelong Learning software including project initiation, implementation, training, user acceptance testing and go live planning
Independently lead low complexity, rapid implementation projects once sufficient product and implementation process knowledge has been acquired
Provide project support to the consultant team across a portfolio of projects
Support the set-up and initiation of new client projects
Be responsible for maintaining an in-depth understanding of Lifelong Learning features, functionality and implementation processes
Prepare and deliver customized product training to customer stakeholders, executing and leading train-the-trainer sessions
Triaging issues and provide first level customer support, identifying use cases or change requests where a consultant is required
Coordinate activities and work with cross-functional teams such as development, dev-ops, and sales
Own the creation of weekly client project status reports and monthly steering committee meetings, providing support on the respective calls
Your project management tasks will include providing (or supporting the creation of) status reports (both internal and client facing), updating the project plan, and timely reporting on key project metrics
Play a role in reviewing, updating and improving our internal documentation, client-facing materials and project delivery methods
Provide hands-on support for project onboarding tasks including data entry (including data migration activities) where required
Qualification
Required
University degree or College diploma in Business Administration, Computer Science and/or relevant work experience
1-3 years' experience working as a Project Coordinator, Business Analyst ideally on software implementations
Ability to effectively multi-task, prioritize, reprioritize, and think quickly on their feet
Experience developing and maintaining strong client and stakeholder relationships
Must be an independent, self-motivated, and high energy individual who will take charge and exercise their problem-solving skills
Strong analytical, creative thinking and problem-solving skills
Great communication skills is what you are known for, you can communicate across different teams using different techniques to understand customer's needs
Building relationships and working within a collaborative team environment is what motivates you
Preferred
Project Management, Scrum certification or pre-certification, an asset
Familiar with Agile methodologies
Benefits
Remote first workplace!
Rewards and recognition programs
Learning and development opportunities
The ability to make a difference every day for universities trying to grow and students trying to learn!
Company
Modern Campus
Modern Campus is a SaaS-based student lifecycle management software designed to manage continuing education and non-degree programs.
201-500 employees
H1B Sponsorship
Modern Campus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$59MKey Investors
Riverside Company
2025-08-25Acquired
2021-06-08Debt Financing· $59M
2018-05-23Private Equity
Leadership Team
Craig Chanoff
Chief Executive Officer
Recent News
Crunchbase News
2025-11-21
2025-08-28
Mergers & Acquisitions
2025-08-26
Company data provided by crunchbase