The New York Public Library · 1 month ago
Lead, Digital Strategic Initiatives
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$120K/yr - $140K/yr
7+ years expThe New York Public Library is a prominent institution providing free access to books and education for all New Yorkers. They are seeking a Digital Strategic Initiatives Lead to support operations and drive strategic initiatives within the Digital Department, focusing on risk management and organizational alignment.
Libraries
Responsibilities
Act as a trusted partner and project manager to the Chief of Staff, Digital ensuring that their strategic priorities are executed with speed, accuracy, and accountability
Support the Chief of Staff in all executive functions, primarily focusing on managing the full life cycle of Digital Library Committee preparations and post-meeting follow-up
Orchestrate and plan for leadership and team offsites to foster alignment, accountability, and collaboration. Champion employee experience through Town Halls and All Hands meetings, community engagement and other cultural initiatives
Define and implement robust frameworks and procedures for risk management, ensuring clear communication and compliance standards are adopted by all relevant teams within Digital. Develop processes so staff understand when and how to coordinate with legal to identify and mitigate potential risks
In partnership with the Chief of Staff, Digital & HR, develop, document, and implement streamlined operational processes for staff development, including interviewing and onboarding
Gather, synthesize, and analyze quantitative and qualitative data to provide the DLT with actionable insights for operational and strategic decisions
Lead high-priority, cross-functional special projects that require complex coordination and executive oversight to drive organizational change and integration
Perform other related duties as required
Qualification
Required
Bachelor's degree required
7+ years of experience, 3+ years of experience developing and presenting materials to senior-level executives
Experience working in strategy or management consulting, strategic operations or program management roles, ideally with technology companies, digital product teams, or software development organizations
Direct experience using Generative AI tools and a solid understanding of the GenAI industry landscape, trends, and key ethical considerations
Demonstrated familiarity with the full lifecycle of digital product development (e.g., discovery, engineering, and deployment), and the ability to understand complex, technical problem spaces
Demonstrated ability to operate effectively in unstructured space — driving innovation and defining structure where processes are still evolving
Demonstrated experience in executive communications and preparing materials for Board, Trustee or Chief - level audiences
Familiarity with compliance, governance, or risk management frameworks
Proven ability to derive insights from complex, ambiguous, or technical problem spaces and evangelize actionable product and operational recommendations
Strong stakeholder management experience, including effectively influencing and collaborating with product, engineering, design, legal, and project management teams
Proven ability to design and facilitate effective strategy sessions or offsites
Proactive and self-motivated, with the ability to manage multiple priorities in a fast-paced and evolving digital landscape
Superior problem-solving skills with the ability to analyze issues from both technical and strategic perspectives, and to present findings and recommendations effectively to executive leadership and cross-functional partners
Highly skilled at distilling complex, ambiguous problems into clear, concise, and reliable guidance for internal stakeholders and NYPL patrons
Excellent written and verbal communication skills, capable of articulating complex concepts to both technical and non-technical audiences
Comfortable with ambiguity and change; thrives in dynamic environments and brings creativity to problem solving
Strong interpersonal skills and ability to foster collaboration across diverse teams and functions
Track record of designing and implementing scalable systems that drive operational efficiency, transparency, and accountability
Comfort switching between high-level strategic thinking and detail-oriented execution to drive both vision and outcomes
Preferred
Formalized training in Design Thinking or complex program/portfolio management is highly desirable
Experience in human centered design or design thinking is a plus
Company
The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond.
1001-5000 employees
H1B Sponsorship
The New York Public Library has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Shannon Sharp
Chief Financial Officer
Alison Stewart
Host: "GET LIT WITH ALL OF IT" book club partnership with NYPL
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